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Jordyn Nelmark
Apr 21, 2026
Great food, lovely service, place is always clean, stocked, and they have board games! The staff is super helpful with explaining the menu, helping out with specials and coupons if you ask and sometimes hook you up even if you don’t ask, and there’s cash discount (not a whole bunch but saves up over time!) overall great place!
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William Robinson
Apr 19, 2026
Horrendous experience. Got home from a long trip and live at the apartment complex literally next door. Ordered a cheese pizza and salad at 7:39 and it said it’d be delivered at 8:39, that’s fine. At 9:00 I still didn’t have my order so I called to just check in. “Oh it’ll be there in 25 minutes, we’re really busy, sorry.” Once again, I’m literally next door. 15 minutes later a flustered driver gets to our door and gives us our order. Our pizza is freezing cold and our salad has about 10 dead fruit flies scattered over the top. 2 minutes after this, I get a notification that a door dash driver is on their way to get my pizza for some reason. They get to the store and call me asking “did I already get my order” clearly extremely confused, as was I. I let them know that clearly the store forgot about calling a driver for my order and when I called an hour and a half later to inquire about my order, she just just said they’re busy and sorry it’ll be there soon.
Look I get people make mistakes and it’s a chain pizza place, but at least remake the pizza for your customer you’ve had wait due to your own mistakes. Having a ton of dead flies on my salad and a stone cold pizza isn’t just an annoyance from getting home from a trip, but it’s a food hazard. Always ordered from here but it’s really gone down hill the past few years. Never ordering from here again and I cannot stress enough to just order pizza from another establishment. $43 down the drain for a cheese pizza and a salad…. Pretty sick!
So far it’s the only pizza I’m willing to eat in tampa. Not the best best but decent enough.
AM
Ariana Marke
Apr 6, 2026
I have been a frequent customer at this Westshore Pizza, but after tonight, I will never be back. While eating my Philly cheesesteak, I found a large, mangled piece of plastic wrap cooked directly into the meat. It was a genuine choking hazard.
The management's response was incredibly unprofessional. Instead of the owner speaking to me directly, they made a young employee act as a middleman, leaving me on hold three separate times to call the owner back. Despite sending a clear photo of the plastic (attached), the owner refused to issue a full refund over the phone.
The 'solutions' they offered were insulting: I was told the only way to get even a partial refund tonight was to drive back to the restaurant so they could give me cash in person. When I declined, they told me I could wait until tomorrow when the owner is back, but refused to provide any contact information or a direct way to follow up. They just said, 'We’re leaving a note; she’s aware.'
Finding plastic in food is a serious health code violation, but being treated like a liar by management after almost choking is even worse. I’m incredibly disappointed in how this was handled. To the employee who tried to help: I appreciate your effort, but your boss needs to take accountability for food safety and customer service. Please check your food before you eat it—management clearly doesn't care about safety or service. I would give zero stars if I could.
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Still Sounds
Mar 30, 2026
I tried 3 different pizzas here. No flavor! Bland and sad. I'm disappointed and I won't be coming back here anymore. Seek better taste somewhere else.