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Gaby RodgzC
Sep 26, 2026
⭐️
Absolutely terrible service and extremely poor order accuracy. This location has a serious problem with organization and customer service. Whether you order online, through Uber Eats, or directly at the restaurant, there always seems to be something wrong with the order.
I placed an Uber Eats order today and, once again, the order was incorrect. I received a Frappé that I did not order, and the strawberry shake I specifically ordered was completely missing. On top of that, there were no napkins, and the order was poorly prepared overall.
What makes this even more frustrating is that this is not an isolated incident. The same problems happen repeatedly. Orders are missing items, items are incorrect, and customers are left having to deal with the consequences of the restaurant’s lack of organization.
The attitude from the staff can also be very unpleasant. When you point out a mistake or something that is missing, instead of simply apologizing and fixing it, they often seem annoyed with the customer.
Customers are paying for their food and should receive exactly what they ordered, properly prepared and complete. This location seriously needs to improve its organization, order accuracy, customer service, and management. After repeatedly receiving incorrect and incomplete orders, I would seriously think twice before ordering from this location again.
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vaneshca rivas
Sep 19, 2026
The night crew is terrible!! Smoking outside, horrible service they act like they don’t want to work, please we need a better crew specially at night.
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Nadieska Guilarte
Sep 6, 2026
Terrible service. I went there at 3:00 p.m., and the wait was ridiculously long for a place that is supposed to be fast food. The fries were practically raw. I asked for ketchup, and they gave it to me in a cardboard box. To make matters worse, I ordered and paid for a medium smoothie, but they gave it to me in a small cup. The employee had already walked away, so I had to call them back just to ask for a straw because they couldn’t even provide that. Very disappointing experience.
McDonald's consistency after 3am to 5am is non existent. If you stop taking orders and leave online orders not fulfilled then you are not open 24/7. At least turn off your online orders and finish the ones that have printed instead of leaving people waiting on your broken promises and having delivery drivers show up to waiste their resources and time. It called respect.
I ordered a triple cheeseburger meal and received a 2 cheeseburger meal. I ordered a 6-piece Happy Meal and instead got a cheeseburger. They messed up my drinks as well, and I had to repeat myself multiple times just to get the order understood. Don’t know what was going on but they literally messed everything up and even when I got my triple they still messed it up. Overall a lousy experience from the staff.