Martin's BBQ established in 1962 we have around 30 restaurants in Puerto rico and our especial is the Rotisserie Chicken and the best Mofongos and the famous ribs , and you can see the preparation of the food in front of the customer .We are trying to bring our famous food culture to Tampa Florida this is our first restaurant in Tampa hope keep opening more restaurants in florida .
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.