Hello! Welcome to your home,
Grand Hacienda Tampa!
It’s a pleasure to share our authentic Mexican cuisine with you. For centuries in Mexico, the kitchen has been the heart of the home. A place where friends and family celebrate cooking with pre-hispanic ingredients and methods passed down through many generations.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.