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Dunkin' Zero
Brand Certified

Dunkin'

3.3
(944 reviews)

Business Details

5227 Ehrlich Rd, Tampa, FL
33624, United States
(813) 968-3100
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tampa, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5227 Ehrlich Rd, Tampa, FL
33624, United States

Hours

Monday4:00 AM - 9:00 PM
Tuesday4:00 AM - 9:00 PM
Wednesday4:00 AM - 9:00 PM
Thursday4:00 AM - 9:00 PM
Friday4:00 AM - 9:00 PM
Saturday4:00 AM - 9:00 PM
Sunday4:00 AM - 9:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 5227 Ehrlich Rd in Tampa, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.3
944 reviews
5 stars
377
4 stars
156
3 stars
82
2 stars
72
1 star
257
  • HS
    Heather Saladino
    Oct 2, 2026
    1.0
    If I could give this location zero stars, I would. I've had repeated problems here over the years, incorrect or missing items, products constantly being unavailable, and orders not being fulfilled correctly. I rarely come here anymore, but I needed donuts for an event this morning and decided to give them another chance. Because they've been out of donuts on previous visits, I placed my mobile order around 6:30 a.m. and scheduled it for 7:50 a.m., giving them more than an hour to prepare it. The app marked my order as completed. When I arrived, however, only part of my order was on the counter, it wasn't even completely correct, and I was told they didn't have the remaining items I had already ordered and paid for. I asked the store to cancel/refund the order since they couldn't fulfill it and was told they couldn't do that, I had to contact Dunkin' myself. So I called customer service, only to be told that they couldn't refund me either because my order was over $10. My case now has to be "escalated," and I have to wait up to two days for someone to call me with a resolution, which I was told could be either a refund OR a replacement. I explained that a replacement is useless. The donuts were needed that morning. I had to go somewhere else during 8 a.m. traffic and ended up late to work because what was supposed to be a quick, hassle-free pickup turned into an entire ordeal. The most frustrating part is how unnecessarily complicated this has been. If a store cannot fulfill a mobile order, why is it being marked "complete"? Why can't the store cancel or refund an order it cannot fulfill? And why can't customer service immediately refund an unfulfilled order simply because it was over $10? If you're considering ordering from this location, I would strongly recommend going elsewhere. If you do decide to come here, check your entire order before leaving because incorrect and missing items have been a recurring issue in my experience. I would also avoid placing a mobile order, especially if you're ordering ahead because you're on a schedule. If they don't have what you ordered, you may not find out until you arrive, the order may still be marked as completed, and getting your money back can turn into a completely separate ordeal. Save yourself the frustration and choose another location.
  • TK
    tommy kiger
    Oct 1, 2026
    2.0
    This is on my way to work it's usually pretty okay in the morning. If you go on a weekend or after 9:00 am the service is horrible. Empty lines put 15-minute waits for basic orders. Lots of staff standing around slowing everything down.
  • SD
    Samantha D
    Sep 4, 2026
    1.0
    The donut was good and services but the lemonade is not drinkable. I got a small lemonade and they put way too much syrup it tastes like poison. My friend got a dragon fruit refresher and said the same exact thing. They need to fix that it is disgusting and a waste of money. Added water and still wasn’t enough.
  • MK
    melody khosh
    Aug 15, 2026
    5.0
    elijah was super sweet!! i recommend!!
  • LL
    Les Limback
    Jul 26, 2026
    1.0
    I was given a drink where the liquid was touching the lid. It spilled instantly in my lap. In order to stop it from completely ruining my pants I tipped it toward the window as it was hot. It was well mixed and no foam. This is a fully decked out 2026 Highlander. It smells like coffee now. A macchiato does not fill to the rim. I’ve been ordering macchiatos for 15 years. Most places get it right. And it was stirred to the max. For Caramel Macchiato that's 4 pumps of Caramel Swirl - the sweet, dairy-based sauce - into a Large hot cup. 2. Steam and pour milk FIRST Whole milk is the default. Steamed to ∼150-155°F with a light microfoam. 3. Espresso LAST 4. Finish Top with the remaining foam and a caramel drizzle crosshatch. If it's fully mixed and light brown when you get it, they made it as a latte. A correct hot macchiato should come out with the dark espresso sitting on top of the white milk, not stirred.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 5227 Ehrlich Rd in Tampa, FL?

Dunkin' is open every day from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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