RS
Ronjon Silver84
Sep 13, 2026
This place is a mess!
We went for dinner around 7:30 PM on Saturday and ordered quite a few items: plain naan, garlic naan, cheese naan, paneer masala, Gobi Manchurian, choley batura, tomato biryani, dosa, and idli.
The biggest issue was the service and lack of coordination. Management really needs to train the servers on how to properly sequence and deliver food. For example, you don’t bring out the curry and appetizers and then make customers wait for the naan. The gap was so long that we literally had to wait another 15 minutes just for the naans.
Even worse, the cheese naan and tomato biryani never arrived. We reminded the staff three times about the missing items, only to eventually be told that the order “didn’t print.” If something goes wrong, just be honest with the customer and apologize. Mistakes happen, but trying to cover them up makes the situation much worse. After waiting nearly 40 minutes, we finally had to cancel the missing items.The food itself was disappointing as well. The paneer masala was extremely sweet almost like a dessert and the dosa was soggy.
What was even more frustrating was that nobody apologized for the missing food or the long wait. Instead, they seemed more focused on making excuses.
Our bill was over $90+, and we were also charged a $4 card processing fee. That was an unpleasant surprise and something customers should be clearly informed about upfront.
The atmosphere needs attention too. The restaurant had a strong cigarette smell, likely coming from the smoke shop right next door, and there was also a leaking roof. Management really needs to address the smell because it significantly affects the dining experience.
Overall, we were very disappointed with both the food and the service. There are clearly some serious operational issues that need to be fixed. Please take customer feedback seriously, train the staff properly, improve the food quality, and most importantly, be honest with your customers when mistakes happen. A simple apology and transparency can go a long way. Hopefully management addresses these issues soon.