4 Rivers Smokehouse

Reviews

• GC

  Gregory C

  3 days ago
  3.0
  The food was great, and the rest of the staff was great as well. I brought a friend over to try 4 rivers, as I have been mentioning them for a long time and wanted my friend to appreciate. But at checkout, when I asked for fountain drinks before paying, Gabriela, the cashier, denied that I had asked. I said “No I for sure did ask” (and my friend remembers that too) and when she handed me the cups, she said, “You hadn’t, but here you go,” in a dismissive tone with an annoyed face. Acting dismissive and denying twice like that is not good customer service.
• MW

  Marcus Walls

  May 13, 2026
  1.0
  Ordered three meals and all three meals had issues. The fried okra side was cold. The BBQ quesadilla was supposed to have chicken, but instead had brisket. The cornbread never came out. I went back up to the counter so many times, I knew the staff had to be getting tired of me, but there were so many issues. Won't be returning.
• AP

  Andrew Powell

  May 12, 2026
  5.0
  I gotta say - I'm really impressed with how they handle order problems. I ordered a big meal for the family while mom was out for the night and walked out without checking the order. Half the sides were missing, a few other problems, and a mess in the bag. I called in upset and the manager on duty offered to remake the order and have it delivered - totally unexpected. They made it right and then some. And props to the guy who delivered it, really polite - give that man a raise.
• AS

  Andrew Sims

  May 6, 2026
  3.0
  Customer service was ok, but they seemed un interested in the work they were doing, and bbq requires this. The service and food received the same rating for this reason.....this is a picture of fried okra I received for my togo order. The bagged this up in the back so I was unable to to see the quality I was receiving, because had I seen it, I probably would have chosen something else. But my question is.....where's the quality control, where is the care and where is the integrity? To serve this is to say "I do not care." And I got this at 4pm this afternoon. Gotta do better
• JE

  Joseph & Eeyore

  Apr 29, 2026
  1.0
  Had higher expectations given I was told this chain is the best in Tampa Bay for smoked meats/ bbq. This was a complete disaster and the ol' donkey agrees on this one. To start, the wings were extremely dry. Either seems to be sitting around for hours getting dried out or were maybe smoked and then fried afterward. Could not place it. But the wings were awful. Had two and the rest fed the trash can. Then moved in and tried the beans. No thanks. Clearly sugar in these beans making them too sweet. Not bold. Then tried the slaw. Terrible. Way too finely chopped and once again, sugar. No nice vinegar tang if it had any. And no smooth mayo taste if it was to be mayo based. Just sweet sugar flavor overpowering. The sides, fed the trash can. So the meats. Just looked marginal. Start with what's called burnt ends. Hell no. This some brisket and chopped pork mixture in a super sweet sugar based sauce that maybe belongs on a sandwich. But even then, it would still feed a trash can. This tastes like some kind of honey and sugar mixture of brisket and chopped pork meat that sat around all day. To the trash it went. Can anything save this review? Nope. Sausage and ribs both keep with the theme. Literally sugar and what seems to be a honey glaze is smoked and soaked right into these meats. Nothing here is bold or tangy. Everything is just loaded full of sugar. Won't return here ever. Clearly not a style of barbeque I advise or enjoy. This stuff is smothered in a sugar based rub that soaks into everything. This isn't the Texas or Carolina or Kansais City or St Louise or New York styles I love. They all are between good and great. This isn't even Canada BBQ (do they even have bbq up there?). This is some local sugary concoction that earned it's 1 star by being this bad. Me and the donkey are baffled how this place gets such good reviews unless only those folks are working on their prediabetes and sugar cravings. Avoid. No go. Caution. Meats cured in pure sugar. Do not enter.

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