Sonic Drive-In

Reviews

• AA

  Abril

  3 days ago
  1.0
  Literally had to wait over 30 minutes for my food. Worst part is I ordered online and had already paid for it.
• CH

  C Hobbs

  6 days ago
  2.0
  The food was expensive and not good. The burger, I sent back it was so rubbery and thin. The 2nd one was the same but I needed to leave and couldn't return it. They don't do the skating anymore I'm guessing. Be careful of the huge pothole right at the entrance between subway and sonic i was worried my tire was going to burst. They definitely are not the same sonic. Best thing about them now is the ice. It wasn't even peak time and we had a 15-20 min wait.
• LC

  LeeAnn Cooper

  Aug 22, 2026
  1.0
  Placed an order online at 2:00. The site said it would be ready at 2:06. 2:06 comes and we press the red button. Nothing. Press it again after the message saying they'd be right with us went away. Still nothing. Repeat several times. We pull out thinking it was a problem with that stall. Drive thru was blocked off by a cardboard box saying it was closed. Parked at a different stall hoping this one would work, but nope. We gave them until 2:20 and were not even acknowledged after pressing those red buttons at least 10 times total (we never spammed the button; we always waited until the message reset which seemed to be about a minute). Now for the first time in my 12+ years of having a credit card, I have to figure out how to do a chargeback 🙃🙃 The Firehouse right next door was excellent though!!
• JP

  Jacque Parramore

  Aug 9, 2026
  1.0
  The girl taking orders either can't hear or headset is way messed up. I tried to order food like five times and she couldn't understand what I was saying and or just couldn't get it right. I ended up leaving without even ordering
• DC

  Delilah Cureton

  Aug 8, 2026
  1.0
  My experience at this Sonic was incredibly frustrating from start to finish. We ordered three combo meals and an additional side. When we got to the drive-thru window, we asked if we could add one more drink. We were told that wasn’t possible and that we would have to drive all the way around and place a separate order, which seemed unnecessary. We also had multiple families in the car, and one family wanted to contribute cash toward the order. I handed the cashier both cash and my debit card, expecting the cash to be applied first and the remaining balance charged to my card. Instead, she charged the entire amount to my card and handed both my card and the cash back. When I explained that we wanted to use the cash as part of the payment, she simply said she couldn’t do that. After waiting about 20 minutes in the drive-thru, we finally received our food. As we were handing food to the kids in the back seat, we realized one of the combo meal sides was missing. We had only received one order of onion rings and one order of fries instead of the two onion rings and one fries that came with our order. We waited another 5–10 minutes before anyone even acknowledged us. When an employee finally came over, he insisted we had received everything we ordered and asked if we had checked our bags. We told him we had checked them multiple times. We even handed him the food so he could verify it himself. At that point, because our food had been sitting while we waited, we requested fresh food along with the missing onion rings. He refused. We then requested a refund. He told us to pull forward, but I refused because I wasn’t leaving the drive-thru without either the food we paid for or a refund. This entire situation was over a single missing side of onion rings. Eventually, an old man came to the window and told me I was going to move so other customers could get through the drive-thru. I explained that I was a paying customer who had neither received the complete order nor been refunded. Instead of resolving the issue, he walked behind my vehicle while talking on his phone and took pictures of my car and license plate. No one communicated with us after that. We sat there another 10–15 minutes until my husband checked our bank account and saw that the refund had finally been processed. In the end, we wasted approximately 45 minutes, left without our food, and experienced some of the worst customer service we’ve encountered. Mistakes happen, but how a business handles those mistakes is what matters. This location failed at every opportunity to make things right. We’ll be taking our business to Steak ’n Shake across the road from now on.