We offer the ultimate unique & personalized ice cream experience. Our Gourmet Paletas are handcrafted daily using fresh & natural ingredients. We offer over 18 paleta flavors from classics like Oreo Cookies & Cream to imaginative flavors like Banana filled with Nutella. Not only are all paletas kosher certified, but we also offer various dairy-free, vegan, gluten-free, & no-sugar-added options like Pineapple Mint. Customers can load up their frozen treats with various dippings & toppings like Oreos, almonds, cookie butter, & Nutella. At Morelia Gourmet Paletas it's more than just offering ice cream, it's about creating a memorable & unique experience alongside a premium product.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.