Pizza Hut

Reviews

• EP

  Eboni Preston

  1 day ago
  4.0
  Normal quick visit
• CR

  Clos Rod

  5 days ago
  1.0
  Horrible customer service. A lady named Juanita that is how she was identified she treats customers badly. I had and order number since I placed it online but when I got there it wasn't ready. I showed her my app in my order history and she still refuses to provide the items. I was charged on my credit card. It was frustrating situation. Never going back there. I dont recomend going there.
• AP

  Andrew Pak

  Sep 9, 2026
  1.0
  As soon as I opened the box to the pizza the box was assembled poorly & all the pizza hit ground and on my shoe, I called over there & they dont want 2 help U
• FM

  Frantz Marcel

  Sep 8, 2026
  1.0
  Very slow staff. Terrible customer service skills. Manager needs to review tape for customer interactions
• Y_

  YOUNG_TRINI _PRINCE

  Sep 6, 2026
  1.0
  Very disappointed with the customer service I received from Pizza Hut. I placed my order over the phone, and when it came time to provide my card information and pay, the employee told me to wait. I was then left sitting on the phone for about 10 minutes with absolutely no communication. After waiting that long, I said “hello” multiple times and received no response at all, so I eventually hung up. This was extremely unprofessional. If an employee needs to place a customer on hold, they should communicate that clearly, check back with the customer, and make sure they’re still being assisted—especially when the customer is in the middle of trying to pay for an order. Leaving someone sitting on the phone for 10 minutes without saying anything makes the customer feel forgotten and wastes their time. I understand restaurants can get busy, but a simple “I apologize for the wait, I’ll be right with you” would have made a huge difference. Good customer service comes down to communication and respecting the customer’s time. Unfortunately, that was completely lacking during this experience.