I have never had such a disappointing experience with Jimmy John’s. I placed an order for three* (3) subs and received only two* (2). To make matters worse, one of the subs I did receive, the regular-sized sub, was completely missing its deli meat, while the other, a Little John, had barely any meat on it. Essentially, I paid for three sandwiches and received two incomplete subs that were nowhere near what I ordered. I was genuinely shocked. This was not a minor mistake or a missing topping. One sandwich had no deli meat whatsoever, and another was so skimpy on meat that it was ridiculous. How does an order like this make it out of the store without anyone noticing? The level of carelessness is astonishing. I called the store hoping to speak with a manager and get some accountability, but that conversation only made the experience worse. The manager I spoke with came across as completely unprofessional and did not handle the situation with the level of courtesy, competence, or concern that a paying customer deserves. Instead of feeling like my concerns mattered, I was left even more frustrated. After reading other reviews describing disappointing experiences, I can understand why this location has raised concerns for other customers. What is even more disappointing is the apparent lack of meaningful improvement. If customers keep reporting problems with food quality, order accuracy, and customer service, what exactly is management doing to address them? The owner needs to take responsibility for the operation of this location instead of allowing these experiences to continue. I expected three properly made subs. Instead, I received a sloppy order, an unprofessional response, and absolutely no reason to feel confident about returning.