Dunkin'

Reviews

• JJ

  Joshua Johnson

  Apr 18, 2026
  1.0
  Attempted to grab a single donut at the drive-thru, only to be told they were completely sold out of every variety. Call me old-fashioned, but it’s a bit baffling for a donut shop to run out of their namesake item long before closing.
• JM

  Jeanna Magary

  Apr 18, 2026
  1.0
  The woman taking orders at the drive thru intercom always sounds angry. When you pull up to the intercom, she yells "Dunkin!" instead of Hello or any kind of polite greeting. Then I order my drink and I'm looking at the menu to decide what else to order, and she snaps "Do you want anything else?" in the same angry tone. I said, I need a second to look at the menu and decide if I want anything else. She just snaps at me again. Then I get to the window, again no greeting, they just take my money and give me my order, which took longer because the angry woman didn't communicate with the guy making the sandwiches (at least that guy was nice). I finally got my order and told the guy that the woman on the intercom shouldn't be so rude to customers. He said they're on a timer -- ok but I was the only customer in line in the drive thru, there was literally no one else there. He also gave me the wrong receipt. I also told him that previous times I have been to this location, I have encountered this rude lady at the drive thru. And when you go in, they ignore you. I think there's a good reason why this place is totally empty even on a hot Saturday afternoon. I will be going elsewhere for my coffee and sandwiches. Customer service matters.
• GG

  Gareth G

  Mar 10, 2026
  5.0
  Super great Dunkin! It’s nice and quiet inside and the employees are very nice. Extremely CLEAN interior as well. And the atmosphere is great. This Dunkin’ is the best one in the area.
• PB

  Penny Barnett

  Mar 10, 2026
  5.0
  Naomi, the general manager, is a true professional. My favorite DD in the area. Her team is kind and customer satisfaction oriented as well. You never disappoint!
• JL

  J.R. Loveless

  Mar 5, 2026
  1.0
  REALLY over how often I order from Dunkin' via Uber or Doordash and don't receive what I order. I'm literally done with ever ordering from Dunkin' again. The one closest to me is awful and has gone downhill even further so I tried this location which is just up the road from me. For the third time they've left out part of the order AND cannot seem to understand how to place a frosted donut in a bag NOT UPSIDE DOWN to keep the frosting from being squished and smeared all over the inside of the bag. That literally defeats the purpose of a FROSTED donut since now there's no frosting on the donut, but rather on the bag instead. This morning's Uber eats order from here is my last ever because as of this morning, this is my third order from there where they left out the whole reason MOST people order from Dunkin. The coffee. I ordered a frozen coffee, medium, 3 cream, 3 caramel. Guess what wasn't in the bag when I got the delivery? And before whoever runs this location jumps in and BLAMES the Uber Eats driver (since this was what the other store did on my public review of their location), the bag was SEALED. They did not take the coffee. They also did not DUMP the donut in the bag upside down. Your people did. It was inside the sealed bag, on top of the other food, between the carboard drink carrier (which did not have my drink in it), so there is no way the driver did it. Maybe there's so many customers that you all don't care, but you all need to do better because you know dang well if you were in your customer's shoes, you would NOT be happy with not receiving what you ordered and/or receiving something that was improperly handled. DO BETTER. What has happened to proper customer service? Has that died because there's so many people in the world now that you still make your money and don't care? Dunkin' is now on my DO NOT BUY FROM list now. There are plenty of other places that offer coffee and donuts. Maybe they will appreciate the business and do better by their customers. Pictures to show just how much of the donut frosting was left on the bottom of the bag...