Here at Kinya we are the home of the Golden Ramen! We pride ourselves on the meaning of our name, GOLD! Gold is fine, pure, and unmatched to any other metal. That is the experience we are giving the customers every-time they eat here at Kinya. We love our authentic Japanese foods and flavors with fun twists.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.