This profile is uncertified and using publicly sourced data
Yext customers see up to a 9% lift on Google Gemini and gain access to:
- Performance insights across AI and traditional search
- Competitive benchmarking for your locations
- Clear, actionable recommendations to improve visibility
- AI-powered tools to manage your digital presence at scale
Business Details
About
Cookie Shop
Byrd’s Famous Cookies is a family owned cookie company specializing in gourmet cookies, gift tins, and Southern treats. Founded in Savannah, Georgia in 1924, we are known for our signature tiny crispy cookies, premium ingredients, and unique flavors like Key Lime Cooler, Chocolate Chip, and Salted Caramel. Visit us in-store or shop online for nationwide delivery!
Location
Byrd's Famous Cookies - St. Augustine
142 St George St, St. Augustine, FL
32084, United States
Hours
Monday10:00 AM - 9:30 PM
Tuesday10:00 AM - 9:30 PM
Wednesday10:00 AM - 9:30 PM
Thursday10:00 AM - 9:30 PM
Friday10:00 AM - 9:30 PM
Saturday10:00 AM - 9:30 PM
Sunday10:00 AM - 9:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.