Wingstop

Reviews

• JG

  Jon George

  Jun 21, 2026
  1.0
  PAID $100 5 days ago for our Father's Day event. Arrived today WITH RECEIPT and was denied our order. They said they don't even do advance orders‼️🤯 Then why am I bringing you my receipt from my order ahead that was done in person showing I paid and am able to describe to you the person (black guy with dreads) and the black lady who was at the computer with her that he appeared to be helping. Then they announced to the cook "don't make these wings, they are for another day". The whole crew REFUSED to give us our order today and we had to go to Publix to grab some food to replace these wings. So frustrating.
• BD

  Ben dover

  Jun 7, 2026
  5.0
  Workers were nice food was good
• RT

  Rod Terhune

  Jun 2, 2026
  1.0
  Pretty shitty experience. Made extra effort to poke fun at my name, but screwed the order completely up. No sauce on half the wings, undercooked wings, ranch tub not secured properly and spilled all out in the bag. I don’t care if you poke fun, but at least have your shit together if your going to do so.
• IG

  Isaac Golden

  May 11, 2026
  1.0
  Do not trust the signage or the staff at this University Parkway location. I came in specifically for the Monday 70¢ boneless wing special. I was incredibly transparent with the cashier about my $20 budget and even pointed directly to the promotional sign. The experience was a calculated series of deceptions: • The Upsell Trap: When I ordered my 10 wings ($7), the cashier told me fries and a drink were "included" in the deal. This was a lie. She rang me up for a full-price 10pc combo, charging me exactly $20—the limit of my budget. • The "No Button" Excuse: When I pointed out the overcharge, she claimed the deal was "online only." When I read the fine print on their own sign back to her—which clearly stated IN STORE—she pivoted, claiming there "wasn't a button" for the deal on her screen. • The Survey Bribe: They offer a "free brownie" for a survey but imply it must be a 5-star review completed before you even receive your food. It’s a strategic way to pad their metrics and silence complaints before the customer sees the "service" they've actually provided. • The "Correction" & Bad Faith: Instead of a refund, they offered 10 extra wings. While I was waiting, the staff was openly bad-mouthing me in the kitchen. • The Final Insult: When I got to my car, I discovered they didn't even give me the flavors I ordered (Mango Habanero and Hot Honey). They gave me basic BBQ and Buffalo—the two easiest flavors to mass-produce. This wasn’t just a mistake; it felt like a coordinated effort to put in the least amount of work for the maximum amount of a customer's money. It is predatory and unprofessional. I am seeking a full refund and hope corporate investigates the management practices at this specific branch. Save your money and go literally anywhere else.
• TP

  Tiffany Pietraszek

  May 8, 2026
  2.0
  We walked in two lady employees were sitting not sure if they were sharing a blunt but one of them was smoking weed. The pot smell smacked us in the face as soon as we walked in. One of the girls got up and took care of us, the other lady stayed seated and was blasting TikTok videos from her phone the entire time and occasionally shouted at the other employees telling them to come to the register to take care of someone else who walked in. The lady that took our order was nice I’m just hoping she wasn’t also smoking pot cause I didn’t see her wash her hands or put any gloves on when she helped prepare our food. The food was mediocre the boneless wings and tenders weren’t terrible, but the fires had way too much of whatever seasoning they put on them. They were so salty none of us could eat them. Was our first time eating Wingstop and will most likely be the last. It was quite the experience though lol. Learn from our mistake and read the reviews before going to this location.

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