Tropical Smoothie Cafe

Reviews

• YC

  Yeilan Carrazana

  May 3, 2026
  2.0
  I got two bowls and the pineapple in one of my bowls was no longer in a good condition, the place was clean but not the best service from the employees
• RR

  Rachel

  May 3, 2026
  1.0
  The customer service here sucks. We placed an order for delivery on their website and we were missing 3 items. One of the bowls were missing ingredients as well. I called and they said I would need to contact Doordash, since they picked up the order. I contacted Doordash and since the order was placed on Tropical Smoothie's website, they have our payment information, so there was nothing they could do. I called the store back after lunch rush, to be considerate, and they did nothing, but told me the AM manager was supposed to call me back shortly. Never called. Charged for items we didn't get and no one really liked the food. Poor customer service, incorrect, and zero follow up. Definitely never ordering from here again & we made it known to our dealership not to either.
• DH

  David Hongsermeier

  Apr 23, 2026
  5.0
  Went in there on a spur of the moment about it sounded good super glad I did got me in the family some smoothies they all enjoyed it quite well the employees especially my server Erica were super friendly very impatient with me because I've never been into a smoothie shop before
• SB

  Sam Boersma

  Apr 18, 2026
  1.0
  They wouldn't take cash for payment. Smoothies already made, but refused to take cash. She claimed she couldn't get into the "safe" assuming cash register. She said she'd have to call manager to open it up. Didn't even look like she tried to call her. We had 5 smoothies ordered and 3 very disappointed Kids they didn't get their smoothies!
• AN

  Amy Newton

  Apr 4, 2026
  1.0
  It pains me to write this because I love Tropical Smoothie, but the customer service at this location is god awful. I ordered a smoothie and a bowl at 3:03pm. The smoothie was ready when I walked in around 3:08pm, but I did not receive the bowl until 3:23 (10 min after the guaranteed time). I was patient with no complaints while I waited, but I saw the girl bag it and walk away, so I asked the cashier if either of those bowls were mine… to which she said “I don’t know I’m not on food”…. Like okay, can you look? lol. I finally get home and the smoothie is practically soup because it’s been sitting there for 20 min at this point. To top it all off, my husband takes a sip and tells me it’s not even the right smoothie 🤣 Despite being labeled Peanut Paradise, there was not a peanut in sight. I tried to go back to the store to return it because I was over the whole experience at this point; however, no one was knowledgeable enough or willing to help.