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Pollo Tropical

3.7
(1,968 reviews)

Business Details

5415 Fruitville Road, Sarasota, FL
34232, United States
(941) 296-6999

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
5415 Fruitville Road, Sarasota, FL
34232, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Menu

1 menu · 110 items

Explore offerings from Pollo Tropical on 5415 Fruitville Road in Sarasota, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

110 items

Reviews

3.7
1,968 reviews
5 stars
964
4 stars
317
3 stars
167
2 stars
130
1 star
390
  • DS
    Disappointed Survivor
    5 days ago
    2.0
    Every time I come here, I am always jipped out of something I paid for. Today I didn't get the beans I ordered, and they are extremely stingy on the sauce, if they even give you any 😭 I have only gotten everything I ordered once.. I love their food, but I think I am going to avoid this location. They are too expensive to continue having these bad experiences. Other locations are amazing, so this location is definitely very disappointing..
  • NN
    Natacha
    6 days ago
    1.0
    I’m very upset with this location, the other day I went there to order food. One I ordered dark meat, they ended up giving me light meat. I had to go inside to change it out. At the drive-through, when I asked for pollo pollo sauce, they told me they had it and then when I looked in my bag, it was a white sauce that was disgusting. Then my husband with the other day, same thing. They said they had pollo pollo sauce, and after he paid, they told him they did not have it. This is very frustrating because it’s false advertisement. The only reason why I Get pollo tropical is for the pollo pollo sauce. All the other sauces are disgusting. Who wants to eat dry rice with no sauce. They need to stop lying to customers and be honest at the window so we have a choice to order or not
  • MD
    Maurice Doss
    Oct 7, 2026
    5.0
    Enjoyed the quality of food, and customer service is outstanding at the corporate level. Only issue is the delivery service.vi suggested to customer service that, if you would hire your own 5 delivery drivers, and let them deliver to a a 7.5 mile radius then have an outside carrier, food would stay fresh and or arrive on time. The current carrier you you use, are not handling the food properly, things are missing or the driver doesn't show up or very late.
  • BS
    Bry Schwartz
    Oct 2, 2026
    5.0
    We came through the drive through for dinner after a long day and we think her name is Brianna (says on receipt) went above and beyond. She was a young girl with glasses and we asked for extra onions on an item forgetting to specify and she ended. up bringing out both kinds just to make sure our meal was complete !
  • JS
    J Snow
    Sep 28, 2026
    5.0
    Today Shauna greeted us when we walked in the door and was so pleasant and fun while helping us order! Absolutely delightful and so refreshing to see someone so genuinely happy. What an asset to the team, thank you. Plus the food (the chicken, steak and pork, plantains, white rice #10) was delicious as always, and plenty for leftovers too. Thanks again, see you soon!

Frequently Asked Questions About Pollo Tropical

What are Pollo Tropical's regular operating hours?

Pollo Tropical in Sarasota is open daily from 10:30 AM to midnight.

Does Pollo Tropical offer delivery services?

Yes, Pollo Tropical offers delivery with hours from 10:30 AM to 11:30 PM every day. You can order online through their delivery page.

Brand Certified Facts from Pollo Tropical

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Certified October 11, 2026Yext Knowledge Graph
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