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Pollo Tropical

3.7
(1,923 reviews)

Business Details

5415 Fruitville Road, Sarasota, FL
34232, United States
(941) 296-6999

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
5415 Fruitville Road, Sarasota, FL
34232, United States

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Menu

1 menu · 88 items

Explore offerings from Pollo Tropical on 5415 Fruitville Road in Sarasota, with popular featured items, platters, tropichop bowls, and family meals available at this location.

Menu

88 items

Reviews

3.7
1,923 reviews
5 stars
932
4 stars
310
3 stars
166
2 stars
128
1 star
387
  • JB
    Jacob Bradtmueller
    Jun 28, 2026
    1.0
    This place NEVER gives me sauce. Never. Even when I go in person, I have to ask for the sauce after they've given me my order. If I get it delivered then I just dont get sauce, no matter what I write on the order. Stopped going for like a year because of this. Ordered online today, ordered extra sauce, and got none. Drives me insane
  • BI
    Bubbie Iturrino
    Jun 23, 2026
    3.0
    vibe was off..chicken crispy was good I got it all the way but it was just not enough of any one thing I needed extra. I didn't need an extra corn. need an extra beans.... but can't say I didn't eat it. you can't say it wasn't fair price.. this was the drinks weren't so sweet and we're still going for something that wasn't sweet
  • LS
    Lulo Santini
    Jun 22, 2026
    1.0
    How you go to an establishment that sells chicken and has no damn chicken then wait for you to prefer to then say there’s no damn chicken not even close on chicken 35minutes on chicken is crazy but this what I came for so I wait then the manager ignores us for sauces then another employee notices so that’s when the manager wants to take notice and now that I waited and get to my home no utensils I have soup and rice what am I supposed to eat with if I’m in a hotel now I gotta go downstairs and get utensils this place is ridiculous
  • RW
    Richard Weitzel
    Jun 16, 2026
    1.0
    Originally wanted the tropical trio, it says right on the sign on the menu you can sub beans and rice for 1 regular side, cashier refused to do it even though it said you can, had to order something else to get fries, you guys need to change your sign in the store if you can't sub out like it says
  • KS
    Kevin Smith
    Jun 14, 2026
    2.0
    Stopped in for a quick lunch on a long road trip. Menu clearly stated that I could substitute another regular side instead of rice and beans. Ordered a meal with corn instead of rice and beans. Girl at the counter just looked at me and said “no.” No expression, just “no.” I thought she was joking around so I laughed it off. I repeated my order and she said I couldn’t substitute. When I pointed out what the menu said, verbatim, she just said I could only change the color of the rice. What’s the point of sides if we can’t choose?

Frequently Asked Questions About Pollo Tropical

What are Pollo Tropical's regular operating hours?

Pollo Tropical in Sarasota is open daily from 10:30 AM to midnight.

Does Pollo Tropical offer delivery services?

Yes, Pollo Tropical offers delivery with hours from 10:30 AM to 11:30 PM every day. You can order online through their delivery page.

Brand Certified Facts from Pollo Tropical

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Certified July 05, 2026Yext Knowledge Graph
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