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McDonald's

3.6
(2,012 reviews)

Business Details

5554 Fruitville Rd, Sarasota, FL
34232, United States
(941) 371-9165
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5554 Fruitville Rd, Sarasota, FL
34232, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
FridayOpen 24 Hours
SaturdayOpen 24 Hours
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 5554 Fruitville Rd in Sarasota, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.6
2,012 reviews
5 stars
790
4 stars
412
3 stars
314
2 stars
148
1 star
348
  • HY
    Heather Yore
    2 days ago
    1.0
    Went here with our family of 4. Ordered at the counter where a kid struggled quite a bit giving us our order right. He assured us it was done correct. We got receipt and sat down only to realize it was WRONG!! We had to go back up only to have him screw up again. When we finally (20 mins later) got our food… it was mediocre at best. I went up and my husband a lemonade refill with no issues… then a few mins later I needed a refill of my lemonade.. we sent our son up to refill his soda and our lemonade. The manager said he doesn’t do free refills and offered us other things like fruit punch or soda… I don’t drink soda. I mostly drink water. He gave me attitude telling me fountain drinks are free refills but not lemonade… WHICH IS A FOUNTAIN DRINK!! But after arguing with me in front of other customers, I mentioned that our order was screwed up and he shrugged as if it wasn’t his problem. He then argued some more and I demanded a refill as it was never mentioned that I couldn’t have one… and we had already gotten one!! We also requested napkins at the beginning and were literally give 4 a total… one a piece. They wouldn’t give us a bag to take our left overs either. HORRIBLE CUSTOMER SERVICE AND FOOD. As locals we will NEVER GO AGAIN!!!! They don’t care about their customers… especially with his complaint about being down ONE WHOLE PERCENT from last year… I wonder why!?!? Screw this place!!!
  • TC
    Tammy Castillo
    6 days ago
    1.0
    Can't get help at all ..... Asked for happy meal customized. Had pickles on it anyways after requesting none. I was given a drink that was incorrect. Photo on kiosk was different than what I wanted. When I said something to her. I got major attitude.... Asked for salt, silverware, and Mayo for my fries. I was given silverware only. Slammed down on tray at that. I got salt from another table that was left behind. When I asked for mayo I was told it's on my cheeseburger. Yes I requested that. But I want to dip fries in them. Bad bad experience. Drink sucked. Not what I wanted and she refused to give what I wanted. Picture on kiosk is incorrect. Not my fault.never again Never got my mayo.... Got plenty of attitude though. Very uncomfortable dining experience I tried to eat in. But atmosphere is no good. Making people wait forever if they choose to not use the kiosk.. was my first time and it was a nightmare because I was made to stand there over t mins and was told to use it because they are busy .. REALLY!!??? Customer service!!???
  • BB
    Brad
    Aug 19, 2026
    5.0
    The Manager (I believe his name was Drew) made it his mission to make sure the issue with my order was corrected. Went above and beyond to show what a manager is supposed to be. It was a great change from the last location that had 1/4 as much ethic. They do it right!
  • GC
    giselle chavez
    Aug 7, 2026
    1.0
    I stopped on this mcdonalds because i was on my way to orlando for a family trip and it was the worse experience ever. I placed a mobile order before getting there for a 10 pc nuggets and a large fries only to pick up at the counter since the rest of the fam were going to eat there. Tell me how 20 mins passed and no sight of my mobile order, i asked the guy and he had forgotten to take the ticket from the machine 20 mims later the kids were fimally eating meanwhile we were waiting for the big order as well for 20 mins already The kids finish eating and we decided it was time to go without eating because by then we waited for the big order for over 40+ mins Thank god when we placed the order we choose to pay cash thats why we were able to leave if not idk how much longer we would have waited. In top of that the 2 ladies that were getting the food ready kept talking in top of ppl food, not cool 0 stars
  • JL
    Jennifer Lopez
    Aug 1, 2026
    1.0
    The customer service was horrible. They kept hooting and hollering in the back instead of getting our food ready. After we ate we decided to order 2 cookies, a McFlurry and then 2 pies. We were there waiting for 25 minutes with nothing until we went up to complain because all we heard was them talking and messing around. And they come out with our things after we complained and said “oh sorry, they just got done it takes 10 minutes” it’s been 25 god damn minutes, it should’ve been out and all of a sudden when we bring it up it’s done? It does not take that long to make 2 cookies and pies. There wasn’t even any customers for them to worry about they just kept messing around after the manager left, and it especially doesn’t take long to make an Oreo McFlurry that isn’t even mixed itself, it just had the Oreo bits on top. As well as they didn’t even prep our food correctly, half of my burgers insides were outside the actual burger, I had to rip off half of the patty and cheese just to realign it inside of the burger. And my wrap was all messed up as well.

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's on Fruitville Rd in Sarasota, FL?

McDonald's is open for regular dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.

Does McDonald's on Fruitville Rd offer delivery services?

Yes, delivery is available daily with hours generally from 5:00 AM to midnight, extending to 3:59 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

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