BW
Bart Welford
Aug 12, 2026
Captain Brian’s Seafood is one of my favorite places in Sarasota. I eat there regularly, and the food is consistently phenomenal. The seafood is always fresh, the portions are generous, and the service is friendly and welcoming.
Their fish market is excellent as well. It’s where I go every year to pick up the shrimp for our Christmas shrimp cocktail, and the quality is always outstanding.
Chris and his team do a great job all around. Whether you’re stopping in for a great seafood dinner or picking up fresh seafood from the market, Captain Brian’s is one of those Sarasota places that just consistently delivers.
TM
Tammie McNichol
Aug 9, 2026
We were there on Friday night, Deborah was our server. She was super friendly very efficient even while taking care of a bunch of tables. I had blackened mahi sandwich it was cooked perfectly and delicious. The fish dip was not edible we had to send it back (I hate to do that) Deborah promptly removed it from our table and bill and replaced it with hush puppies. They were awesome!! My daughter had fish and chips she enjoyed it, my granddaughters had shrimp and chicken tenders they seemed to enjoy them. We live in Osprey but will try it again because of the excellent service from Deborah!!
AC
Alejandro Cardona
Aug 9, 2026
We had such a wonderful experience here! The food was fantastic, and the lobster was honestly one of the best I’ve ever had. Everything was delicious and made the meal really special.
On top of the great food, our server Maria was absolutely amazing. She was so sweet, caring, and attentive without ever hovering. She made the whole experience fun and even better for me and my family. You could tell she genuinely cared about making sure we were having a great time
Our food came out fresh and delicious. Maria was incredibly sweet and made our experience so enjoyable. We came in earlier this evening, and she took such great care of us. We’ll definitely be back!
We came here for the seafood, but the great service made all the difference. Maria took excellent care of us earlier this evening and made sure we had a wonderful experience. Everything was delicious!
LC
Lynn Cicala
Jul 30, 2026
Dear Manager,
I am writing to express my disappointment with the checkout process during my recent carryout order.
When I arrived to pick up my food, I was immediately handed a payment device with a signature screen and a suggested 20% tip. There was no itemized receipt provided, so I had no opportunity to review my bill before being asked to pay and decide on a gratuity.
As someone who has worked in the restaurant industry, I fully understand and appreciate the importance of tipping for quality service. However, I believe asking customers to tip 20% on a carryout order—before they've even seen their receipt—is inappropriate and creates unnecessary pressure.
Tipping should always be a voluntary expression of appreciation, not something customers feel obligated to do because a payment screen is placed in front of them. At a minimum, every customer should receive an itemized receipt before being asked to pay or make a tipping decision.
Practices like this can leave customers feeling uncomfortable and may ultimately discourage repeat business. Transparency and professionalism are essential to maintaining trust and loyalty.
I hope you will reconsider this checkout process. I believe providing an itemized receipt first and allowing customers to choose whether to leave a gratuity—without pressure—is a much more customer-friendly approach.
Thank you for your time and consideration.