Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Best Pollo Tropical in Florida!!! The Managers there Jenny and Gabriel and associates bend over backwards to ensure an unforgettable experience
MM
Moises Jose Sequea Martinez
May 3, 2026
1.0
Aproximadamente 20 minutos para que nos atendieran , usando venía mi turno dejaron la caja completamente vacía . Creo que es el peor servicio que he tenido en algún restaurante , súper pésimo, mala atención al cliente súper mal
AH
Anniel Hernandez
May 2, 2026
5.0
Acabo de comer hay y la comida estaba exquisita el pollo bien cocinado, al igual que el arroz, los trabajadores de hay me trataron muy bien
JM
jared marsden
May 2, 2026
1.0
Tiles falling off the walls in the dining room, bathroom was a mess. Food was so bad that we threw half of it away and went to Taco Bell across the street. I haven't eaten here in years, and I can say I won't be back.
AS
Aubrey Smith
Apr 21, 2026
1.0
Ordered a family meal it was missing a chicken breast and I did not get a receipt. Customer service is automated and forces you to download app and ask for 5 digit store number located on a receipt I never got. So disappointing how prices increase but quality decreases.
What are the operating hours of Pollo Tropical in Sanford, FL?
Pollo Tropical is open daily from 10:30 AM to 11:00 PM.
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery with hours from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located?
Pollo Tropical is located at 1001 W. P. Ball Boulevard, Sanford, FL 32771, USA.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical offers a creative take on traditional Cuban dishes and food from other parts of Latin America.
What payment options are accepted at Pollo Tropical?
Pollo Tropical accepts American Express, Discover, MasterCard, and Visa credit cards. They also accept debit cards and mobile NFC payments.
Does Pollo Tropical have wheelchair accessibility?
Yes, Pollo Tropical has wheelchair accessible entrance, parking, seating, and restrooms.
Can I get takeout or curbside pickup at Pollo Tropical?
Yes, Pollo Tropical offers takeout, curbside pickup, and delivery options.
What nearby health facilities are close to Pollo Tropical?
Nearby health facilities include Seminole County Medical Examiner, Sage Wellness Center Acupuncture and Herbs, and HCA Florida Seminole Cardiology Specialists, which could be convenient if you have appointments before or after your meal.
Is there a liquor store near Pollo Tropical if I want to buy drinks?
Yes, Safari Lounge & Liquor Store is nearby, making it convenient to pick up beverages to accompany your meal.
What medical specialists are located near Pollo Tropical?
Nearby specialists include cardiologists like Hafiz G. Hussain, MD, neurologists such as Roy S. Hwang, MD, and surgeons like Daryl Nisbett, M.D., useful if you have healthcare visits in the area and want to grab a meal before or after.
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