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Chipotle Mexican Grill

3.9
(59 reviews)

Business Details

480 Durbin Pavilion Dr, Saint Johns, FL
32259, United States
(904) 579-0164

About

Fast Food RestaurantMexican RestaurantBurrito RestaurantTaco RestaurantRestaurant Delivery ServiceTake Out RestaurantCaterer
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
480 Durbin Pavilion Dr, Saint Johns, FL
32259, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.9
59 reviews
5 stars
39
4 stars
2
3 stars
2
2 stars
6
1 star
10
  • HJ
    Hemang Javaiya
    6 days ago
    5.0
    Always great food 🥘 👍🏼
  • JJ
    Jamminty
    Sep 28, 2026
    2.0
    The food in this Chipotle is super salty. Much saltier than the Chipotle in Beachwalk and Old St Augustine Rd. I could not eat it. The store and the staff are good, but the food not so much. The cheese is gummy and the rice is overcooked. The steak and the guacamole is too salty and so is the spicy lime chips. So disappointing.
  • KN
    katrina negron
    Sep 15, 2026
    1.0
    Ordered a burrito bowl and a burrito on door dash and my burrito bowl was missing sour cream and extra meat. The burrito was missing sour cream and guacamole. Went to the store to have them remake it. This was almost closing time . Young girl with dark hair starting making order and rushing to remake the burrito bowl since end of night. Burrito bowl was fine but when it came to burrito she kept missing items again which was fajita veggies and guacamole. She said they would cook some fresh ones...as we were waiting I asked her to just give me guacamole on the side instead of in the burrito..again since she was in a hurry she left out the veggies and wrapped up the burrito without it. When I asked where are the veggies she said I asked for them on the side. I told her I asked for guacamole on the side not the veggies. She offered to make another burrito, which she again just threw everything together in a hurry. I grabbed the bag and went to the car and realized she missed the sour cream and guacamole I asked for on the side. This is now the 3rd time there was an issue. I went back in to get my missing items and when I walked in I could hear the young girl talking to her Co workers super loud about me and how I was complaining about everything at which point I told her I could hear everything she was saying about me and she went in the back. This is beyond unprofessional ! They messed up my order on door dash, I paid for delivery but still came to the store to get it fixed...because it was almost closing and she was rushing she messed up my order again and then a third time forgot my sides and then to top it off have the audacity to talk about me and complain to her co workers. Its not complaining to want the order that I paid for to be made correctly and for wanting items I paid extra for. She kept messing up because she was more concerned about closing then providing good customer service. Word of advice, If you are going to talk about your customers badly at least go to the back where they cant hear you. I will never spend my money at this location. Was happy to finally have a Chipotle by me but after this experience would rather travel further away to go to another location with better customer service.
  • AL
    Allie Lyubomirsky
    Sep 8, 2026
    5.0
    The girls serving us online were so sweet and we will be back to see them!
  • MC
    Matthew Campioni
    Aug 22, 2026
    1.0
    I've order 3 times and they've got my order wrong 3 times. The most recent time they shorted me chips that I burned reward points on, so I'm out half my dinner and I've lost the points without any recourse. I didn't plan to review bomb the location, but they've earned it, this is just as much about being unable to complain about it on Chipotle's corporate website. This location address and the order number I'm upset about can't be found when I try to access online support. There's a couple locations a little further of a drive, I'll be skipping past this one in the future.

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