Everytime I go here my order is always wrong or missing something. Zero hospitality everybody has attitudes or is disrespectful and they never help when they get your order wrong. I ordered 2 mc chickens they gave me 2 four piece nuggets, when I went back and asked about my order I got stared at laughed at then they closed the drive through window on my face and never helped me.
LM
Lindsay Milazzo
Aug 18, 2026
The crews here are always SO unbelievably nice. Most McDonald's locations have bored, cranky employees who make you feel like you're an inconvenience. Not here! I don't know what the GM is doing, but kudos 👏
MS
Mark Sheridan
Aug 11, 2026
My wife and I stopped through this locations drive thru. I ordered 2 Steak and Egg McMuffins with Cheese and Extra Onions.
Upon recieving the order it was completely wrong. My sandwiches were on Biscuits not Muffins as Ordered.
On top of that was supposed to have a round cooked over easy egg which all McMuffins have instead I get folded eggs which are powder eggs.
My wife gets back out of the car goes back inside explains that they took the order wrong and made it wrong and over charged us. Which they never corrected the over charge at the cash register.
My wife ends up waiting another 5 minutes for them to remake their mistake.
When she gets back to the car she tell me to check it. Upon opening the bag and sandwich wrapper again still not made right.
Now I have the wrong eggs. Powder eggs come folded on all the biscuit sandwiches not the McMuffins.
After that I was so upset we left. Apparently the morning people at this location don't know what Steak and Egg McMuffin with Cheese is? That or they don't know the difference between a muffin or a biscuit and a Over Easy round cooked real egg not folded powder eggs.
Purchase a Big Mac 8/3 @715pm I looked at my big mac after two bites and it looked like they split one hamburger patty the thickness of a potato chip. To make what looked like TWO THIN CHIPS. To form a big mac. This is disappointing and unsatisfactory. We pay more for that sandwich because of the amount of beef it should be. You are cutting patties to make a sandwich. The taste made feel like I was just eating bread. Corporate will hear me very soon.
GD
Grace Cotto diaz
Jul 25, 2026
I am extremely disappointed with the treatment I received at your restaurants tonight. I have been a loyal McDonald’s customer for years and have spent thousands of dollars with your company over that time. This experience was unlike anything I have ever encountered.
I visited three different McDonald’s locations around 3:00 AM because I was simply trying to order a fresh meal. One location advertised being open 24 hours, yet they were closed. At the next location, I politely asked if my burger and fries could be made fresh, as I always do. I was told that they had to “sell the old burgers first” and that they would not make my order fresh under any circumstances.
As someone who previously worked for McDonald’s, I understand how food holding times work, which is exactly why I request that my food be cooked to order. During normal daytime hours, I have never had an issue with this request. Employees have always been respectful and accommodating. Tonight was completely different.
The employee I spoke with was rude, dismissive, and acted as though my request was unreasonable. Since Quarter Pounders—which I normally order because they are prepared fresh—were unavailable, I asked if the burger I was ordering instead could be made fresh. I was told, “Absolutely not.”
Customers should not be expected to pay full price for food that has been sitting under heat lamps simply because it is late at night. The time of day should never be an excuse for poor customer service, disrespectful treatment, or refusing a reasonable request for freshly prepared food.
This experience has seriously damaged my trust in your brand. I expect consistency regardless of whether I visit at noon or at 3:00 AM. Your customers deserve hot, fresh food and respectful service at all hours if the restaurant is operating.
I am requesting that this incident be investigated, that management review the conduct of the employees involved, and that appropriate action be taken to ensure other customers are not treated the same way. I would also appreciate a response explaining how this situation will be addressed.
I have supported McDonald’s for many years because I believed in the consistency of your brand. After tonight, I am questioning whether that loyalty has been taken for granted.