Chipotle Mexican Grill

Reviews

• MC

  Michael Costello

  6 days ago
  5.0
  First of all, I will admit I used to harbor skepticism in my heart about this chipotle after constantly reading bad reviews. However I am pleased to say that one Chipotle employee in particular has turned me into a costumer for life. From the moment I walked in the door to my last step exiting the establishment, Camryn provided top notch customer excellence. She was friendly, polite, professional, and gave generous portions. My experience was so surreal, I think I will be naming my first daughter Camryn as a tribute, and so I may forever remember that fateful day. As a matter of fact, she was so enthusiastic, I have a hard time believing she isn’t Scott Boatwright (current CEO of Chipotle) in a wig filming in an episode of CBS’ Undercover Boss. To the consumer reading this, take this as your sign to give this Chipotle a fair shot. If Chipotle corporate is reading this, you have a very promising future CEO on your hands, don’t let her go.
• RD

  Ranier Dizon

  Sep 14, 2026
  2.0
  Got some tasty plastic with my chicken😞
• II

  Ivan

  Sep 7, 2026
  1.0
  Poor quality food very hard to communicate with, small portion and stale chips
• BK

  Breanna Krass

  Sep 4, 2026
  1.0
  I didn't mind when I ordered that it chose this store over 52 cause I expected them to pick it up cause 52 store is doing wonderful, but still terrible not the first time its been either big chunks of uncut meat fat no chips that I ordered and one fork for 2 bowls, your store is falling pick it back up. Employees are unserious and ive seen multiple roaches what happened.
• BN

  Birdman Nichols

  Aug 20, 2026
  1.0
  Spent about $40 on food for a pickup order for me and my girlfriend, we end up ordering for 8:20 and I come in at like 8:22. The food wasn’t ready. They took multiple people thru the line probably made at least 10 people’s different orders in the time I was standing there. Went outside and sat in my truck for 10 mins, I came back inside and the worker told me “”I’m so sorry it’s taking so long we are just making fresh rice and then it will be done” and I sit at the table and wait like 10 more min on my phone while they take multiple peoples orders in the line. I walk back over and they hand another person their pickup order and then tell me “ i’m sorry we’re out of cheese.” I said okay that’s fine? So you can’t make it? and she said “I just have to go in the back and make some and it will be done.” I go back outside and wait in my truck because I figured it would be a few mins. I tell my girlfriend sorry you have to wait longer because they are making cheese. I go back in and 5 min later and the food STILL isn’t at the counter. So at this point I’m like what is going on. A different worker comes back over and all of the other ones are nowhere in sight and she’s like what’s your order for and I say my order name and she starts looking around for the ticket and can’t even find it, then is like “ I’m so sorry I didn’t realize we haven’t finished your order or nearly 20 minutes.” And I said hey it’s okay I’m sure it’s not your fault can I just get a refund. I see that the bowl has been sitting there for like 20 mins now on the counter and my girlfriend won’t even want it if it’s cold. So I start asking for a refund and she just keeps apologizing to me for how long it’s taking to make the food and reassuring me it’s almost done. I said I know but it’s not even hot anymore and I see the bowl right there and honestly I can eat my food slightly cold but I know it will ruin it for my partner and she absolutely won’t even get to eat dinner and that’s unacceptable when you pay nearly $40… I kept insisting on a refund and she finally says “okay we can give you a refund let me just get my manager” and I’m like hey I really feel like I’ve been here for like 30 minutes can you just write it on a piece of paper or receipt. She literally just keeps apologizing and saying my food is almost done. I’m like hey I’m not trying to come off angry or passive aggressive I really am calm because it’s a teenager and I’m a grown man so I’m like I just want to leave though like my girlfriend is kind of waiting out front and I’ve been here a while and I was like I’m just worried the app is not going to give us a refund so before they can deny it or tell us no I just want you guys to give us proof that the food wasn’t made and the manager ends up coming out and triple assuring me that we can just “go on the chipotle app and get a refund” and we will be fine. I’m like do you think you can write it on the receipt or write good for a refund on a paper or something for our order and he’s like no just do it on the app it will work. Well we end up leaving and driving 4 mins down the road while getting food elsewhere, and as soon as she goes to get the refund on the app it tells us “you need to speak with a team member in store” that’s totally not cool because you already just wasted 45+ mins of my night for an order that should’ve been ready when I got there. Some of us work 12 hours a day and only have 7pm-11pm as our free time every night so when you waste my time it’s worse than when someone waste’s yours, or anyone else’s. Totally horrible experience time and money wasted won’t ever be back.