Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
I am here right now. Drive the was long so I went inside. I’m the only customer and the ppl in the drive thru we’re gone before the lady from drive thru comes to take my order. She takes the order, I pay and she goes back to drive thru. The other lady is visible but doesn’t take order because….drum roll… SHE SPEAKS NO ENGLISH. I left the store without my receipt because the lady who gave the food doesn’t understand that I’m asking for my receipt. I had the option to go to the other location in federal near imperial point. I should have done that.
EC
Eduardo Castro
Apr 18, 2026
1.0
Worst pollo ive ever been too. No cilantro sauce, no cheesy plantain bites. Soda was flat
TT
Taliyah Tyson
Apr 6, 2026
1.0
alot of times i come to this location and the customer service is lackluster. however the lady working drive thru 04/06/2026 around 11:25am is completely rude and short. its standard to not just “welcome to pollo” but welcome to pollo , can i take your order , or give me a second. please update your employees on greetings and sounding pleasurable. my first 2 drink choices were unavailable and i received very short bland rude tone answers about that. i love pollo’s food but i do not love nasty attitudes with my good food.
MV
Mario Vankinscott
Apr 1, 2026
5.0
Anytime I'm in Florida, I order from this place. I ate there two days in a row, party of five no objection to the repeat dinner plans
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