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McDonald's

3.7
(2785 reviews)

Business Details

1801 State Road 559, Polk City, FL
33868, United States
(863) 875-4228
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1801 State Road 559, Polk City, FL
33868, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

3.7
2,785 reviews
5 stars
1,231
4 stars
541
3 stars
417
2 stars
195
1 star
401
  • JJ
    JD JD
    3 days ago
    1.0
    Rang order in correctly. Did not receive correct order after waiting. They were busy but food not fresh. Nothing about this experience makes sense.
  • P3
    Pantsthief 3000
    3 days ago
    1.0
    Made an order and waited about 20 minutes before asking for a refund. The kiosks weren't printing out receipts so it took several more minutes for a manager give me my money back. Wasted my whole 30 minute break.
  • DT
    Diane Tucker
    May 9, 2026
    5.0
    This was the kindest people I have ever met . I was short and didn't have my wallet with me the cashier covered 2. And change for me and brought it to me where 8 was sat down at
  • KB
    Kim Bringger
    May 4, 2026
    1.0
    Introducing my $3.50 caramel sundae. Really guys? Its really simple to pay attention to details when handing food out of the window. Does this look worth the price you charge?
  • JB
    Jim Blaszyk
    Apr 25, 2026
    1.0
    Driving from Orlando to Tampa and stopped here for a snack. Ordered three fries and two coffees. Second order was 4 apple pies and a strawberry smoothie. The two coffees felt like they had ice in them and there was not enough coffee in the water. I know this because on a large cup of coffee, I could see the bottom of the cup through the coffee/water. The second coffee was the same but was ordered with cream and sugar, but lacked any sugar. I asked to speak to the manager and the cashier went to the fry station where the manager was and she rolled her eyes during that contact. The manager came to us and gave us new brewed coffees, but they were the same as the first. They appeared to just be microwaved. The fried were given to us cold so we asked for them to be replaced and they were and we're delicious. The second order the apple pies came out cold so we asked for a replacement and they said they are made to order and it would be 11 minutes. The strawberry smoothie cup was given to us damaged and leaking the smoothie from the side mid way up the cup. The smoothie was replaced and was good. 20 minutes later we received our apple pies, cold again. We accepted them and left. I'm was very apparent they were only concerned about the drive through. The sign inside said this was an independently owned McDonald's. I am at a loss for words on the food quality. The food consistency is the reason we chose McDonalds. I would avoid this location until they correct their operating procedures and can deliver food consistent with the McDonalds reputation.

Brand Certified Facts from McDonald's

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Certified May 17, 2026Yext Knowledge Graph
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