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McDonald's

3.7
(2,848 reviews)

Business Details

1801 State Road 559, Polk City, FL
33868, United States
(863) 875-4228
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1801 State Road 559, Polk City, FL
33868, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 1801 State Road 559 in Polk City, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.7
2,848 reviews
5 stars
1,253
4 stars
552
3 stars
422
2 stars
198
1 star
423
  • MM
    Mari
    3 days ago
    1.0
    So me and my family went to Mcdonald’s after going to church, just a normal day. my parents went up to the register ordering the food and we wait sitting there till the food gets to our table. okay about 15 minutes later, this young girl brings out our food and she asked if there’s anything else and my parents was missing one dirty dr.pepper and 4 pc chicken nuggets from $5 dollar meal. she said okay i’ll be right back with those. she didn’t came back but was standing around and talking with her coworker and talking about she’s clocking out while my parents was standing there at the front for 30 minutes. her nor any of the workers payed attention to no customer that was waiting in the front of the register. and the young girl had one job to either bring it to us or to let anybody if the kitchen know we was missing two simple things and my dad and my sister had to eat their food cold while waiting for a drink and chicken nuggets. HORRIBLE AND YALL HAD ONE JOB!!!
  • AM
    Austin Mercer
    Aug 23, 2026
    1.0
    Sat in drive thru for 1 meal for 10+ minutes and 6 plus cars behind me were helped but I couldn’t get my meal…. I wish I can say this doesn’t happen a lot but it’s almost an everyday occurance will not be back to this location.
  • WL
    Weather Love
    Aug 23, 2026
    1.0
    I had gotten a Mango Pineapple refresher and when I got to the bottom of it there was a nail sitting there and it definitely was NOT my own nail. This is absolutely disgusting and the workers should NOT BE WEARING NAIL ENHANCEMENTS OR PRESS ON NAILS FOR THIS REASON. Absolutely sickening. When I called the building the manager told me I was wrong and that there was no way that it could’ve happened and continued to hang up on me in the middle of the conversation. Very unprofessional.
  • YM
    Yousra Tiane Machour
    Aug 8, 2026
    1.0
    Very disappointing experience tonight. We ordered our food and were eating inside with our children. My husband briefly went outside to get our baby’s car seat, and when he came back, an employee came to us and rudely told us to leave immediately because they were closing and to finish our food outside. We explained that we had just ordered and wanted to finish eating inside, but instead of politely explaining the situation, she continued speaking to us disrespectfully and told us to get out. When I told her that this was not an appropriate way to speak to customers, she told me to leave and call the police. My children became scared because of the way she was speaking to us. I understand that the restaurant was closing, but there is a respectful way to communicate that to customers. We were paying customers and deserved basic courtesy and respect. I hope management looks into this incident.
  • AM
    Amine Mabchour
    Aug 8, 2026
    1.0
    I had a very disappointing and upsetting experience at this McDonald’s in Polk County. We went inside, placed our order, and specifically selected “For Here” rather than “To Go.” When our order was ready, one of the employees treated us in a very disrespectful and discriminatory manner and told us to leave the restaurant in a very rude way. I cannot say for certain what motivated her behavior, but I felt that we were treated differently, possibly because my wife wears an Islamic hijab. The way we were spoken to and treated was completely unacceptable and made us feel unwelcome. We were paying customers and deserved to be treated with basic respect and dignity. This experience was extremely disappointing and does not reflect the level of customer service I would expect from McDonald’s. 08/08/2026 at 10:45 pm

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