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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(879 reviews)

Business Details

800 Cypress Pkwy, Poinciana, FL
34759, United States
(407) 201-4125
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Poinciana, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
800 Cypress Pkwy, Poinciana, FL
34759, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 800 Cypress Pkwy in Poinciana, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.9
879 reviews
5 stars
476
4 stars
137
3 stars
92
2 stars
44
1 star
130
  • DD
    Dallas Douglas
    3 days ago
    1.0
    So on my first experience a few days ago I went inside to get gas and figured I’d grab a coffee and doughnut. While waiting for the only boy in the front making my drink I can visibly see and hear every word coming out of the group of women ranting about how the guest in the drive thru is a problem and how she needs to get away from the window. I obviously don’t completely understand why they are mad but they are doing it infront of everyone in the gas station they are connected to. And then today i decided to order through the app and pick it up because the last occasion wasn’t the best. I’m at the box tell them I’m picking up they say pull around. When i finally get to the window they say “we don’t have the stuff to make this” I said which drink is that? “Uh the rockstar one” so I said okay do you have anything comparable you could make with energy that isn’t coffee at this point he turned around to ask someone and comes back with “ a coolada” which doesn’t have any form of caffeine or b12. So I said okay I’ll just get a refund for that one if possible that’s when the same lady from the few days before who was yelling about the guests being the problem in the back says to him “well that’s their fault they ordered it through the app so they have to figure out their own refund.” You’re employees are an embarrassment to your company. Don’t waist your time or money at this location there’s one a little further in all three directions out of poinciana.
  • YD
    Yenesis David
    Jul 2, 2026
    2.0
    This is probably the worst Dunkin I’ve ever been to. Every time I come here there’s always an issue with my order even if the person at the drive through repeats it correctly which doesn’t make any sense. Then I hear the workers complaining about the order THEY messed up on, the communication is terrible.
  • BC
    Brenda Colon
    Jul 1, 2026
    1.0
    I'm about to quit drinking coffee I went the other day an got a caramel crazed an a donnut and was $11!!! Wow no no no done.
  • EN
    Elisabeth Nunez
    Jun 19, 2026
    3.0
    As a regular customer here, I can say this location is a total hit-or-miss depending on who is working. There are days when my food and drinks are absolutely amazing, and then there are days when the drinks are completely screwed up, overflowing with ice, and the food is either burnt, cold, or just thrown together. I’ve noticed that when the manager is there, the staff actually falls in line. You can tell she is overwhelmed, but she is fantastic—she always greets me and even knows my usual order (even though I like to surprise her and switch it up sometimes!). When she isn’t there, it’s total chaos and it feels like everyone just does whatever they want. 3 stars because the manager is great and the good days are good, but the consistency when she’s gone really needs work for those of us who come here all the time.
  • SH
    Samirah Harley
    Jun 13, 2026
    1.0
    Worst customer service I’ve had at any Dunkin’. I am a proud Dunkin member and I shop at Dunkin often I go every day sometimes more once a day. The experience I’ve had here at this location is just horrible. I’ve waited 30 minutes in the drive-through for an iced coffee just for them to try to serve me a refresher. They made my drink as I was at the window and they never placed the order. I understand they were a little busy, but no one apologize no one said sorry for my inconvenience. It’s just a little things. Just say sorry

Frequently Asked Questions About Dunkin'

What are the hours of operation for this Dunkin' location in Poinciana, FL?

This Dunkin' location is open 24 hours every day of the week.

What types of meals does Dunkin' in Poinciana serve?

They serve breakfast, lunch, and brunch meals.

Brand Certified Facts from Dunkin'

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Certified July 05, 2026Yext Knowledge Graph
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