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Chick-fil-A

4.1
(349 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Plantation Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
1732 N. University Drive, Plantation, FL
33322, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
SundayClosed
11/26/20266:00 AM - 11:00 PM
11/27/20266:00 AM - 11:00 PM
12/24/20266:00 AM - 11:00 PM
12/25/20266:00 AM - 11:00 PM
12/31/20266:00 AM - 11:00 PM
1/1/20276:00 AM - 11:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 1732 N. University Drive in Plantation, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.1
349 reviews
5 stars
228
4 stars
41
3 stars
15
2 stars
14
1 star
51
  • SW
    Sharon Wilson-Allen
    1 day ago
    1.0
    I would like to share a horrible customer service experience at this Chickfila. I ordered food for delivery via Uber Eats, but when we opened the bags several items were missing: a large order of fries, a four-count order of chicken strips, and a chicken sandwich so I drove to the restaurant to see if I could just pick up the missing items. A team leader named Jay spoke with me. He stated that Chick-fil-A has nothing to do with Uber orders once they leave the restaurant. He claimed the driver must have repacked the food, even though my order arrived in two sealed bags, inside of a two-handled plastic Chick-fil-A bag. I tried to exchange a 12 piece order of nuggets because they got cold while trying to resolve my issue but Jay refused to replace them also again saying that Chickfila has nothing to do with items delivered via Uber Eats. So because we were starving and still needed dinner, I went to the order counter to purchase the food that was missing from my order. While waiting I took a photo of who was helping me to document the date, time and name. Jay took his phone out and began recording me. He then reached under the counter, and threatened that the police were on the way. When I told him I was going to call corporate to share my experience, He boldly stated that his father owns this Chick-fil-A location. In my opinion, this was a complete lack of professionalism, empathy, and care for the customer. And to be threatened with the police when I was not aggressive in any way was entirely uncalled for. It was completely unwarranted, and embarrassing. A very nice representative from Chickfila called to speak with me and did offer an apology. She also refunded about $24 for the items I re-purchased. But speaking with her and hearing that apology in no way even began to make up for the way I was spoken to and treated. I am extremely disappointed in this Chickfila and will continue to share this experience with anyone who will listen. As a side note, we did contact Uber Eats and let them know about the missing items, but I still expected more from Chickfila.
  • MW
    Monique Williamson
    Oct 8, 2026
    1.0
    The big girl camryn was rude. Handed her change and she said “ugh of course” if you dont like to count dont apply to become a cashier ??????
  • YM
    Yolanda McGill
    Sep 24, 2026
    1.0
    This particular location was not up the the usual standard of how Chick-fil-A delivers customer service. The line was backed up due to a customer issue, and when my Husband asked if they could move the customer aside to keep the line moving to avoid our food getting cold, the associate yelled back and said "Dude, your making the situation worse!" Dude?? Who taught these employees to speak to customers in a disrespectful manner?? Of course my Husband corrected, and schooled him on how to address a grown man( or any individual), and the employee doubled down.🙄 Management did not handle this simple problem in a professional manner and we'll also send a message to their corporate office. Side note: When my Husband got out of the car to address the employee, the manager threatened to call the police. My husband wasn't threatening nor did he threaten anyone, but of course when he addressed the disrespectful behavior, suddenly they wanted to call the police. We got our order and left. Overall, this was not a pleasant experience and we will not support this particular location!
  • AV
    Alfredo Vargas
    Sep 22, 2026
    4.0
    Always nice and friendly customer service.
  • JL
    Jonathan Lau
    Sep 21, 2026
    2.0
    Mobile thru orders sometimes is slower than going through the drive through line. One morning I waited 10 min as the only car in the order ahead line, I watched the drive through line seamlessly go through even cars that arrived 5 min after me. I was ignored when I tried to call to the worker. I didn’t want to honk but the customer service at this location has never been up to par at this location. I was astounded that my 4 count had only 3 tenders on a different order and I didn’t care to call it out since it was a to go order and I realized at home. I’ve given this location many chances but unfortunately I think it’s a poor reflection on the brand. Food is still good but being trapped in line waiting to pick up whether outside or inside stinks. I did the to go order for inside and I had to keep reminding the staff that I was waiting on something.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified October 11, 2026Yext Knowledge Graph
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