CAVA

Reviews

• TT

  Terlu

  4 days ago
  1.0
  I went to CAVA looking for a simple, lower-sodium salad for someone recovering from heart surgery. It was recommended to me as a healthier option, so I expected the staff to be able to guide me toward ingredients that would fit those needs. Unfortunately, the employees did not seem properly trained or knowledgeable about the nutritional content of the food. When I explained that I needed lower-sodium options, I received very little guidance. The chicken I was given was heavily seasoned, salty, and tasted highly processed. Many of the dressings also appeared to be high in sodium, which made it difficult to build the type of meal I was looking for. I eventually tried to create the salad myself and ordered pita chips, assuming they would be a lighter option. Instead, they were extremely greasy, spicy, and salty. Overall, this was disappointing and a waste of time. A restaurant that promotes fresh and healthy food should make nutritional information easy to understand and should train employees well enough to help customers who have specific dietary needs. CAVA could be a much better option if the staff were better educated about the ingredients and able to recommend truly healthier choices, especially for customers who need to watch sodium.
• CA

  Christian Ahava

  Aug 15, 2026
  3.0
  After visiting tons of Cava locations nationwide, I think this one is struggling the most. It’s always packed and the staff doesn’t seem to be able to keep up. I’ve ordered here 3 times and there’s always an issue.. food taking too long, wrong order, missing drink etc. The issues are so difficult to resolve because staff is overwhelmed and you can barely get someone’s attention to give you a drink that you paid for and didn’t receive.. Cava overall is solid, but this location in particular needs help. I think having more locations in Broward would ease the staff of so many people to deal with. Staff needs to increase or be more efficient to meet the demand of customers. Staff is not being put in a position to succeed by management
• PK

  Prema Khan

  Aug 13, 2026
  1.0
  I really enjoy CAVA’s food, and this review is specifically about this location, as I haven’t been to the others. Unfortunately, this location needs better staff training and attention to cleanliness. There are always multiple flies flying around, which is disgusting and concerning around exposed food. The staff also needs better training on proper food handling. Today, the employee serving me grabbed lettuce directly with his gloved hand instead of using the tongs. He should not be grabbing food with that same gloved hand when he’s touching the register, refrigerator handles, counters, himself, and other surfaces with it. Wearing gloves doesn’t prevent cross-contamination if you’re touching everything and then touching someone’s food. I really like the food, but the hygiene and food-handling practices at this location seriously need to improve.
• RW

  Retro World

  Aug 8, 2026
  1.0
  I arrived 10 minutes before closing, so I understand that may not have been the best choice. However, while waiting for an employee to take our order, the entire staff ignored us. Instead, they were having conversations amongst themselves and with other customers without acknowledging us. It wasn’t until an employee who seemed to be finished for the day and was eating said something to the other employees and told us, “They’ll be right with you.” We then waited another three minutes before a bald employee said, “He ain’t doing it.” They simply could have just said they were closed instead, they acted aggressively and weird. At that point, I left and will not be returning to this location. Very strange and unprofessional staff. Weirdos.
• AZ

  Ana Zamora

  Aug 3, 2026
  1.0
  Disappointing Downward Spiral — Avoid Cava Plantation We used to order from Cava Plantation frequently when they first opened, but unfortunately, their food and service have taken a massive nose-dive over time. We stopped ordering delivery altogether because the wait times and order consistency became completely unreliable. Today, after a long hiatus, we decided to give them a second chance and dine in person. Sadly, it was worse than ever. * Abysmal Line Efficiency: The line moved at a snail’s pace, despite a seemingly high number of employees working (aside from the separate cook and to-go staff). * Smoky Atmosphere: The entire dining room was hazy and filled with smoke, apparently because something in the kitchen had been heavily burned. * Billing & Inventory Chaos: After waiting a long time to finally finalize our order, we were told they were completely out of lamb meatballs. To top it off, they tried to overcharge us before reluctantly substituting the braised lamb. * Unpalatable Food: When we finally sat down to eat, the food was overwhelmingly, extremely salty. It is completely baffling to see glowing recent reviews online. Given the state of the restaurant today, it is hard to conclude anything other than those positive ratings are coming from friends of employees or paid reviews trying to artificially inflate their score. Save your money and skip this location until major management changes are made.

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