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Pollo Tropical

3.8
(570 reviews)

Business Details

13425 S. Dixie Hwy, Pinecrest, FL
33156, United States
(786) 522-3935

About

Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Pollo Tropical
13425 S. Dixie Hwy, Pinecrest, FL
33156, United States

Hours

Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:00 AM - 12:00 AM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 12:00 AM

Menu

1 menu · 101 items

Explore offerings from Pollo Tropical on 13425 S. Dixie Hwy in Pinecrest, with popular high protein menu, platters, tropichop bowls, and family meals available at this location.

Menu

101 items

Reviews

3.8
570 reviews
5 stars
306
4 stars
84
3 stars
45
2 stars
25
1 star
110
  • BA
    Barbara Acosta
    2 days ago
    5.0
    Buena atencion
  • AB
    Aleli Brito
    Jul 16, 2026
    5.0
    Food is served promptly, friendly service. The two chicken breast meal is a really good meal. Like this on the menu
  • CP
    Chris Peterson
    Jul 13, 2026
    5.0
    Michael takes your order out in the drive thru lane, suffering in the Miami heat. However he is always kind and polite, and never complains. Food is always excellent, and a great, healthy alternative to fast-food burgers and fried foods.
  • BM
    Barry Mitzner
    Jul 11, 2026
    2.0
    They did not get my order right. I ordered a family meal online mixed dark and white and received dark only. I did not go back to the store because it was already too late. The next day I emailed through the website but only received an AI autoreply. I sent another email to customer relations through the website. No response either. I then tried IM through social media. Still no response. The next week I went to the store and spoke with a manager. He said he was sorry and the next time I wanted to order I should come in and see a manager although he did not say what he would be willing to do for me.
  • PO
    Peter J Oelkers
    Jul 10, 2026
    3.0
    Many times when using the drive-thru the order gets screwed up and something is missing once I get home. For example I ordered a 9A the boneless chicken breast meat with corn and black beans. When I got home the black beans were missing.

Frequently Asked Questions About Pollo Tropical

What are the delivery hours for Pollo Tropical in Pinecrest?

Pollo Tropical offers delivery every day from 10:00 AM to 11:30 PM.

What are the regular opening hours of Pollo Tropical in Pinecrest?

The restaurant is open daily from 10:00 AM to midnight, except it is closed on December 25th.

Brand Certified Facts from Pollo Tropical

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Certified August 23, 2026Yext Knowledge Graph
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