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McDonald's

3.4
(1,826 reviews)

Business Details

12647 S Dixie Hwy, Pinecrest, FL
33156, United States
(305) 233-0058
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12647 S Dixie Hwy, Pinecrest, FL
33156, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12647 S Dixie Hwy in Pinecrest, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,826 reviews
5 stars
737
4 stars
288
3 stars
212
2 stars
109
1 star
480
  • MP
    Mike Piazza
    3 days ago
    1.0
    Literally the most Ghetto place in Pinecrest. The workers will not even look at you or try to help. They will give attitude and even try to argue back. This is the worst Mcdonalds I have ever seen and I work next door. It's so bad I can't even put it into words. They literally should be shut down. Everyone i have seen in line is always complaining and just can't understand the service. I have no idea how corporate has not been flagged or done something yet. WOW! Trash doesn't even describe it. Don't beleive me. Try it for yourself and you will see. Not to mention its in front of a Police station , but yet the employees still have no issue smoking Marijuana literally in the parking lot on there breaks. Seen it first hand many times.
  • KH
    Kevin Hernández
    Sep 23, 2026
    1.0
    It’s the second time that I come here to order some food at night and they told me is only cash what is super weird specially at night
  • IW
    Ibrahim Whittington
    Sep 22, 2026
    1.0
    Horrible customer service. After I was told to move up to any line after my order at the window, I parked for about 15mins waiting for my order. I order 4 count tenders only and 10 count spicy nuggets. I only recieved the 4 tenders and a bunch of sauce. The woman that brought the food out to the car was rude while saying that I was supposed to go a different direction. She did not hear the young lady tell me to choose either line.Horrible communication at the window.
  • DG
    Damary Gonzalez
    Sep 13, 2026
    1.0
    My experience at this McDonald’s was extremely disappointing. I went through the Drive-Thru at 3:32 p.m., and the service was terrible from the beginning. The employee who was supposed to hand me my order did not know which order she was supposed to give me. Even after I told her exactly which order I had placed, she still gave me the wrong order. When she finally handed me my order, the fries and the drink were missing. When I asked about them, she actually asked me if my order was a combo. She also did not give me the dipping sauces for my daughter’s nuggets. When I checked my chicken sandwich, I realized that it was cold and the chicken seemed to have been refried, so I had to go back and enter the restaurant. I spoke with the manager, and unfortunately, his customer service was just as poor. I explained what had happened, and he took the bag, removed the fries and the sandwich, and then simply left me standing there with the bag. There was no explanation and no sense of urgency or concern about resolving the situation. Eventually, another employee gave me the sandwich, but once again, there were no fries. When I asked about the fries, he asked me if I had already paid for the order. I told him yes, but he just stood there looking at me as if he doubted whether I had actually paid, even though I had already been waiting for my order for quite some time. The second sandwich no longer looked like the chicken had been refried, but I still cannot say it was good. The chicken had a rubbery texture, and it was definitely not the quality I expected. What makes this experience even more frustrating is that I would understand certain mistakes if the restaurant had been extremely busy or had a large number of customers. However, the restaurant was practically empty, with mostly just the employees there. That makes it even harder to understand how the food could be cold, items could repeatedly be missing from an order, and the customer service could be this poor. I hope management takes this feedback seriously and works on both the quality of the food and customer service, because this experience was far below what I would expect from McDonald’s.
  • OM
    Oscar Eduardo Gomez Martinez
    Sep 5, 2026
    1.0
    Es una locura que el pedido de app móvil me lo den por Drive thru y un café no , me hacen dar una vuelta y venir acá por el café y bajar del carro

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, this location offers delivery services 24/7, including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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