Whataburger

Reviews

• NM

  Nick Mason

  1 day ago
  1.0
  They leave stuff out every single time. Do not drive away until you count your items. If you send someone then make sure they do or they'll be making a 2nd trip.
• SC

  Stephanie Christie

  1 day ago
  1.0
  Took 30 minutes in the drive thru from start to finish, then when I received my food i had missing items. It seems like every time I come to this location it lacks. Always long wait times and missing items this isn’t the first time it’s happened.
• JH

  Jonathan Hamilton

  Aug 8, 2026
  1.0
  They dont have enough employees working causing elongated delays in both service and communication for food. Recommend you try the one in pensacola proper or north pensacola, this is not the one to go to!!
• JA

  Jamie Andrews

  Aug 1, 2026
  1.0
  Food is often cold and half the time something is wrong or missing. Long waits times and rude people at this locarion. They are by far the worst Whataburger in Pensacola and the reviews back that up. Sadly it appears management does not care. If they improve I will change my review, but for now they get 1 star.
• FF

  Fate F

  Jul 29, 2026
  1.0
  I placed an Uber Eats order for myself, but the receipt showed “Online Delivery,” so the staff assumed I was an Uber driver picking up an order for someone else. I went through the drive-through to pick up my order, but one employee told me I had to park and go inside instead. It was around 2:00 AM, there was no line, and the drive-through was completely empty, so I didn’t understand why they couldn’t hand me the order through the drive through window. On top of that, I asked for ketchup, but none was included with my order. Overall, the customer service was disappointing and the pickup process was unnecessarily inconvenient.