Panera Bread

Reviews

• KC

  Kelsey Capps

  5 days ago
  1.0
  3 times they have took our money and not delivered the food bought. We have called to try to resolve the issue. The manager ended up managing it very poorly. Not taking an accountability , stating that it is due to training. However, when they are packaging up our food for delivery.They're supposed to go through the whole entire order.And make sure that everything is there. There's always an item missing from our order when it is delivered to our house. That is theft. They do nothing to resolve the issues that keep occurring. They will not deliver the food missing nor will return the money spent. We order from here when we are not well enough to travel or go anywhere. How they conducted themselves made sure they will never have pur service again. All locations from pensacola are the same way. 10/10 do not recommend. Order from somewhere else. They wanted to blame Uber but it is them whom as to make the order is correct before sealing the bag ready for delivery. They can try to lie to someone else.
• CG

  Cresta Vena Galiste

  May 5, 2026
  1.0
  Food was terrible. Spent $13 dollars per sandwich that looked like it only had 2 spoons of filling spread all over. We went back to ask if this was made correctly and we were told that it is now their standard portion. However, we just had the same sandwich from a different location a few days ago and it was nothing like this. Staff are unapologetic at all and did not remake our sandwiches. Avoid this location!
• RR

  Rick

  Apr 29, 2026
  2.0
  Some food is made to look good and some food is made to taste good. I'm sure you can guess how I feel based on my rating. Everything tasted the same. No flavor. Way overpriced. The service was very friendly however. Professional staff!! They don't get to choose what they sell. I can't be mad at them for it.
• JW

  John Whittenberger

  Apr 24, 2026
  5.0
  Great food every time we visit. Best Panera in town.
• TA

  Todd A

  Apr 8, 2026
  1.0
  I ordered online, wife wasn't feeling well so I ordered her some soup and sandwich! Sandwich was not made the way I ordered, soup was hot and very good! I ordered steak and cheese sandwich and Mac and cheese bowl! I got nothing to say about either of those! Here's the problem, I spent over $50 and I'm not impressed at all! For $50+ I should excited or yelling about how good this place is and ITs Not! First time customer last time customer!Panera Bread is overrated

Frequently Asked Questions About Panera Bread