Panera Bread

Reviews

• LR

  Lynn Rüff

  2 days ago
  5.0
  Over multiple visits at this location for dine-in, carry-out and drive-thru, the staff and management are consistently friendly and very welcoming. They all give big smiles and warm greetings. The food has always tasted well-made and delicious. I've strayed away from Panera Bread over the years but this location has steered me back to enjoy the food. Love the design of this Pensacola location with an open and very bright interior due to a great wall of windows, but without being too big. Plus, with a spacious and cozy outdoor seating area. The atmosphere is quite serene and peaceful whether you visit solo or in a big group. This Panera Bread is an excellent tucked away location for the 9 Mile Rd area!
• DN

  Donovan Nelson

  Jul 27, 2026
  5.0
  Food was great and the service was wonderful! Celeste exudes joy and genuine care in the details.
• NP

  Nathan P

  Jun 25, 2026
  1.0
  We arrived an hour before closing. We were greated with warnings of being out of a lot of stuff. The crew didn't want us there obviously. And then a lot of our food was cold. The restaurant was also dirty
• PP

  Princess

  Jun 15, 2026
  3.0
  The service was good, however I ordered a breakfast sandwich once and it was so delicious and went back a week later and ordered the exact same sandwich only that time the egg tasted rotten. Y’all can’t be serving old expired food to customers. Throw it away and check the dates. It ruined me wanting to go back and get that sandwich again.
• KC

  Kelsey Capps

  May 15, 2026
  1.0
  3 times they have took our money and not delivered the food bought. We have called to try to resolve the issue. The manager ended up managing it very poorly. Not taking an accountability , stating that it is due to training. However, when they are packaging up our food for delivery.They're supposed to go through the whole entire order.And make sure that everything is there. There's always an item missing from our order when it is delivered to our house. That is theft. They do nothing to resolve the issues that keep occurring. They will not deliver the food missing nor will return the money spent. We order from here when we are not well enough to travel or go anywhere. How they conducted themselves made sure they will never have pur service again. All locations from pensacola are the same way. 10/10 do not recommend. Order from somewhere else. They wanted to blame Uber but it is them whom as to make the order is correct before sealing the bag ready for delivery. They can try to lie to someone else.

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