Located in historic downtown Pensacola, Old Palafox is the home of Creative Cuisine. We honor the bold flavors of Creole tradition while reimagining them with modern techniques. Every dish blends time-honored recipes with innovation, inviting you to explore bold tastes and the vibrant charm of our city. We validate parking for 2 hours at Premium Parking between S Baylen St. and W Romana St, behind Old Palafox. We encourage our guest to provide license plate within 30 minutes of arrival to avoid parking tickets. For Private Event, Buyouts, or reservations over 8 guests please contact oldpalafox@eatpcola.com
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.