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El Paso Mexican Grill

4.3
(3,326 reviews)

Business Details

5490 Mobile Hwy, Pensacola, FL
32526, United States
(850) 378-8553
https://tryelpasopensacola.com

About

Mexican Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

El Paso Mexican Grill
5490 Mobile Hwy, Pensacola, FL
32526, United States

Hours

Monday11:00 AM - 10:45 PM
Tuesday11:00 AM - 10:45 PM
Wednesday11:00 AM - 10:45 PM
Thursday11:00 AM - 10:45 PM
Friday11:00 AM - 10:45 PM
Saturday11:00 AM - 10:45 PM
Sunday11:00 AM - 8:45 PM

Menu

1 menu · 177 items

Explore offerings from El Paso Mexican Grill on 5490 Mobile Hwy in Pensacola, with popular appetizers, lunch menu, platters, and soups & salads available at this location.

Full Menu

177 items

Reviews

4.3
3,326 reviews
5 stars
2,083
4 stars
627
3 stars
242
2 stars
132
1 star
242
  • JT
    Joanna Torres
    5 days ago
    1.0
    If there could be 0 stars, I’d pick that. Our waiter was awesome but the food and the manager were awful. Let’s start with the name. El Paso Mexican Grill. El Paso is a city in Texas which has lots of Mexican food. Authentic Mexican food. Near Mexico. This place put that name to shame. The “red sauce” was legit spaghetti sauce. That’s exactly what it tasted like. The manager then tried to explain its Tex-Mex. That’s a joke. Tex-Mex doesn’t even taste like that and I’m from Texas. I’m probably the whitest person ever and yet I can cook authentic Mexican food 10x better than this place. The manager would not even compensate anything. We literally ate 1 bite of our food and couldn’t eat this Italian food when we thought we were getting Mexican food. The manager needs a new job. Customer service isn’t it for him.
  • SP
    Shannon Payne
    Sep 30, 2026
    5.0
    Dude was waitin at the front door when i walked in called me by my name and he gave me my order .Very cool.Of course my enchiladas were very tasty.
  • MP
    Michelle Pabor
    Sep 27, 2026
    4.0
    Very nice server, the food was good, i live in Texas so its hard to beat Tex-Mex, but the chimichanga was worthy! And I loved the chips, the thinner type and crispy! Priced right.
  • JN
    Jonathan Neimetz
    Sep 9, 2026
    5.0
    My mom, stepdad, and I just had the BEST Mexican food, and we’re giving this place **5+ stars across the board** — food, value, and service! ⭐️⭐️⭐️⭐️⭐️ Huge shoutout to **Shana**, our newest friend, who truly hooked us up! 🙌 She made the experience even better. And you **CANNOT beat the margaritas** — **BOGO margs every single day until 7 PM!** 🍹🍹 The food was incredible. I highly recommend the **shrimp nachos and the burritos** — seriously, you won’t regret it! 🤤🌮 Great food, great prices, amazing service, and margaritas? We’ll definitely be back! ❤️
  • MK
    Melissa Kelly
    Sep 5, 2026
    1.0
    Very unprofessional experience with the staff at this restaurant. I had to make three separate trips back to the restaurant because my food was not prepared correctly. When I called to speak with the manager, I expected him to listen, understand my frustration, and try to resolve the issue. Instead, he argued with me about a mistake that was clearly made by the restaurant. I understand that everyone makes mistakes—that’s not the issue. The problem is that I gave the restaurant an opportunity to correct the mistake, and the food was still prepared incorrectly. The manager continued asking me, “What do you want me to do about it?” Sir, you’re the manager—that’s your responsibility to figure out how to resolve the situation and make it right. It should not be up to the customer to tell a manager how to handle a problem. It was completely unfair for me to have to make three trips to the restaurant over food that should have been prepared correctly the first time. After I complained, he offered me something for gas, which I declined. I simply wanted my food to be made correctly. What bothered me most was the lack of professionalism and accountability. The food can be replaced, and gas money can be replaced, but my time cannot. I value my time, and I should not have had to waste so much of it correcting someone else’s mistake. Management needs to do better when handling customer complaints. Sometimes you don’t need to argue or make excuses—just listen, acknowledge the mistake, apologize, and fix the problem. It’s that simple.

Frequently Asked Questions About El Paso Mexican Grill

What are the regular business hours for El Paso Mexican Grill?

El Paso Mexican Grill is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.

Does El Paso Mexican Grill offer delivery services?

Yes, delivery is available from 11:00 AM to 9:40 PM Monday through Thursday, 11:00 AM to 10:40 PM on Friday and Saturday, and 11:00 AM to 8:40 PM on Sunday.

Brand Certified Facts from El Paso Mexican Grill

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Certified October 04, 2026Yext Knowledge Graph
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