I give this particular store low scores, bc the “girls” at store are to busy, talking with each other, dancing in the drive through. I literally sat in line that was over 5 car long for 10 minutes when I moved to the other line that was 6 cars long and MOVING faster than pickup line. I happily moved over, to only have to wait for the ONLY “girls” handing out the drinks to feed a dog a pup cup, 3 other “girls” walked around with keypads, BUT THERE WAS NO ONE TO lose to check in. They needed to be inside making drinks OR handing out the drinks to move the line along. When I moved over to the line moving, they decided to move to the line that wasn’t moving. So when it became my turn, I LEFT!! I will NEVER use this store again. It is a business, NOT A PLAYGROUND.
RK
Rachel Konzman
Oct 2, 2026
I will never understand people raving about this place. I’ve been a handful of times, and I’ve tried different drinks, but I’ve never gotten a good one, if they even exist. They’ve always tasted watered down with the faintest bit of flavor of the syrup supposedly in them. I’m done wasting my money to be disappointed every time.
LR
Lareina rodriguez
Sep 28, 2026
Yes, I love this place. They have the best coffee! Only frustrating things sometimes it’s like social hour. This morning, waiting online patiently running behind for work because I guess a friend or an employee pulls into the line and everybody comes out to greet her the line next to me is moving cars continuously going I’m sitting behind one car that already has their drink and is ready to go. The lady has my drink in her hands just laughing and I’m still sitting here. Again, I love the friendliness and everything about this place but this is not the first time that I’ve run into something like that.
DD
Destiny Dorsey
Sep 27, 2026
Went to seven brew for the BOGO score 7 deal today (9/27).
We were in line for 10 minutes and ordered at 7:01pm. Cashier said that the BOGO deal was no longer active after 7pm. However, on their app it says NORMAL BUSINESS HOURS. no specfic times.
It's very annoying that I went up expecting to pay half price and told I missed it by one minute.. when nothing says it even ends at 7.
MS
Mystik Solomon
Sep 14, 2026
I go to 7 Brew almost every single day, so I genuinely hate having to leave a bad review because I normally love coming here. I enjoy the conversations I have with the workers, and I completely understand that working in a drive-thru can be stressful and difficult.
However, what I experienced today was honestly unacceptable.
I was sitting in the lane for almost 5 minutes waiting to place my order when the girl taking orders completely skipped over me and went to a car that had JUST pulled up. I honked to get her attention, and when she finally came over, I calmly explained that I felt what she did was rude. Instead of apologizing or simply acknowledging what happened, her response was, “Why did you honk at me?” I explained exactly why, and she proceeded to walk away and refuse to take my order.
At that point, I had to explain the situation to another worker, who told me her name was Brooke. The other worker was extremely helpful and took my order perfectly, so I really appreciate her for fixing the situation.
I understand people have bad days, and I’m usually very understanding when something goes wrong. But intentionally walking away from a customer and refusing to do your job because they called out something that happened is not acceptable customer service.
I come here almost every day, and I genuinely love the people and the atmosphere, which is why this was especially disappointing. One employee’s attitude shouldn’t ruin the experience, but today’s service from Brooke was honestly that bad.