Brand Certified
Pollo Tropical
3.7(1837 reviews)
Certified by Pollo Tropical • May 17, 2026
Business Details
11429 Pines Blvd, Pembroke Pines, FL
33026, United States
Certified by Pollo Tropical • May 17, 2026
(954) 430-2250
Certified by Pollo Tropical • May 17, 2026
https://locations.pollotropical.com/fl/pembroke-pines/11429-pines-blvd
Certified by Pollo Tropical • May 17, 2026
About
Certified by Pollo Tropical • May 17, 2026
Chicken RestaurantCuban Restaurant
Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Pollo Tropical • May 17, 2026
Hours
Certified by Pollo Tropical • May 17, 2026
Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:30 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM
Reviews
3.7
1,837 reviews
5 stars
886
4 stars
333
3 stars
188
2 stars
93
1 star
337
- LBLuis BernalMay 9, 20261.0Que mala experiencia llegar a este sede de Pollo Tropical. Desde que llegamos por el driver thru la niña hacer el pedido. La Niña que estaba recibiendo la orden muy grosera y con una actitud cínica. Cuando le pedí que por favor me confirmara la orden y empezo a reirse y nos envio a la ventanilla. La comida es excelente pero en costumer service es pésimo. deberian de aprender del de Miami Lakes
- C;;choliitxMay 9, 20261.0Anoche fui a comprar en esta tienda y desde que entré parecía una locura la cantidad de gente que habían en el lobby y en el autoservicio, fue un desastre esperé demasiado tiempo para que me entregaran mi pedido pero tengo que ser realista no sé cómo se manejan los que administran esta tienda porque solo una persona preparando en el autoservicio, una persona en caja al frente y solo 1 preparando comida al frente a parte del gerente de turno, un desastre! No entiendo cómo se manejan y ponen tan poco personal para manejar esa tienda por la noche!! Pobres trabajadores.
- AAAlyssaMay 9, 20265.0I always come through the drive thru yesterday in the morning there was this girl and she was very helpful when I didn’t know what I want to eat i don’t know her name but I know I would come back here again and get served by here again.
- GTGains TVMay 2, 20265.0I personally eat pollo tropical everyday , Going on about 10 years now & I can honestly say the best service & food is at the Pembroke Pines location because of Francis the manager . She consistently provides exceptional service & a great attitude . The restaurant flows smoothly & the service always meets expectation ! Major credit to Francis ! For keeping the pollo tropical brand amazing !
- MAMarlon AriasMay 1, 20262.0Just did a pick up order, 2 tropi chops and 1 cheesy plantains. The cheesy plantains was missing, I’ve tried calling and they won’t answer. The link automated customer service sends doesn’t work. I just want to speak to a human and get my refund.
Frequently Asked Questions About Pollo Tropical
What are the delivery hours for Pollo Tropical in Pembroke Pines?
Pollo Tropical offers delivery daily from 10:30 AM to 11:30 PM.
Where is Pollo Tropical located in Pembroke Pines?
Pollo Tropical is located at 11429 Pines Blvd, Pembroke Pines, FL 33026, United States.
What type of cuisine does Pollo Tropical serve?
Pollo Tropical specializes in Cuban and Latin American dishes, featuring fresh 24-hour citrus marinated chicken and other traditional flavors with a creative twist.
What are the regular operating hours of Pollo Tropical?
Pollo Tropical is open daily from 10:30 AM until midnight, except for holidays such as December 25 when it is closed.
Does Pollo Tropical offer delivery and takeout services?
Yes, Pollo Tropical offers both delivery and takeout services, including curbside pickup and no-contact delivery options.
What payment methods are accepted at Pollo Tropical?
Pollo Tropical accepts major credit and debit cards including American Express, Discover, MasterCard, and Visa, as well as mobile NFC payments.
Is Pollo Tropical family-friendly and accessible?
Yes, Pollo Tropical welcomes families and children, has a children's menu, and features wheelchair accessible entrances, seating, restrooms, and parking.
What nearby restaurants can I visit before or after dining at Pollo Tropical?
Nearby dining options include Miami Subs for sandwiches, Olive Garden for Italian cuisine, Miller's Ale House for pub fare, and Cinnabon for desserts.
Are there nearby shopping options close to Pollo Tropical?
Yes, nearby shopping destinations include JCPenney for department and clothing needs, Bed Bath & Beyond for home decor and kitchen items, and Party City for party supplies.
What are some nearby services and recreational spots near Pollo Tropical?
Nearby services and recreation include Big Blue Swim School for swimming lessons, Conviva West Pines for medical care, Cartoon Cuts for hair styling, and Pines Mobile Notary for notary services.
Brand Certified Facts from Pollo Tropical
This information is certified by Pollo Tropical and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: