AD
Ariadneth Dicuru
4 days ago
We had such a wonderful experience at Brio! Leonardo took amazing care of us and made our dinner extra special.
My friends and I wanted to share everything, and he was so accommodating—he had each dish divided for us, which made the whole experience so easy and enjoyable. We had the lobster bisque, carpaccio, risotto, and New York strip, and everything was absolutely delicious.
Great food, beautiful presentation, and exceptional service. Thank you, Leonardo, for taking such great care of us! We will definitely be back
LG
Lazka Garrido
4 days ago
We LOVE coming to this place!! The service is amazing, we had Leonardo as a server and what a treat!!!! So attentive we didn't have to call him once. And the food??? Sooo great!! We had the carpaccio, which is a signature meal here. The Lamb chops are delicious and our kids made their own pasta. It was so good, my oldest re-ordered! Simply a great place to come and eat.
AR
Anthony Ramos
4 days ago
We had an amazing experience at Brio Italian Grille in Pembroke Gardens! Our waiter, Leonardo, was absolutely incredible—truly one of the best waiters I’ve ever had. He was attentive, friendly, and made our entire dining experience feel special.
Leonardo recommended the bruschetta, and it was absolutely delicious! Everything was wonderful, but his exceptional service really stood out. Brio is lucky to have him. We’ll definitely be back and will be asking for Leonardo! ⭐️⭐️⭐️⭐️⭐️
XS
Ximena Saenz
Sep 18, 2026
Hace varios años no iva a este lugar, y fuimos con una amiga a empezar a celebrar su mes de cumpleaños, pedimos Pasta Brio y como ninguna de las 2 la terminó, la dejamos al lado para llevarnos a casa el resto. Yo mi plato siempre lo tuve en frente mio, ella lo puso a su lado derecho qué era al lado del muro que separa la mesa de al lado. A los minutos la mesera nos trajo, los recipientes plásticos y cuando mi amiga iva a guardar su comida, algo salto de su plato. Una cucaracha... y aunque la mesera y el manager vinieron al instante, se llevaron el plato de inmediato y le trajeron un nuevo plato para llevar y un postre y no cobraron ese plato; es absurdo que la falta de aseo nos haga tener tan mala experiencia, yo les tengo fobia así que me paralize. No dije nada, ni me movi, pero creo que no podía dejar pasar tan desagradable momento, espero que hayan tomado correctivos, deberían fumigar constantemente. Es inaudito.
ML
Mark Byron (Lord Byron LLC)
Sep 12, 2026
I had an extremely disappointing experience at BRIO on Friday night and, unfortunately, would not return.
I arrived at approximately 9:45 PM for a first date. The hostess was cheerful, although she looked behind her twice as if seeking approval before seating us. I specifically asked what time the kitchen closed and was told 10:30 PM. With 45 minutes remaining, I assumed there was sufficient time to be seated and served a proper meal. If that wasn’t the case, I would have much preferred to be told so and gone elsewhere.
Once seated, it took quite some time for our waitress to approach us for drinks. She was noticeably less welcoming than the hostess, and immediately after taking our drink order asked, “By any chance, is your food order ready?” The entire interaction made us feel rushed from the beginning.
We were ready and ordered. I chose the rigatoni Bolognese. Before that, we were served a rather strange piece of bread. More concerning, my entrée arrived astonishingly fast—seemingly within about 90 seconds of ordering. I can’t say how it was prepared, but the speed and quality certainly gave me the impression that it had simply been reheated. The sauce was extremely watery and far too sweet. It was closer to rigatoni in soup than a proper Bolognese.
Our waitress never returned to check on the meal. Eventually, I flagged her down and asked for Parmesan, hoping it might at least help with the watery sauce. Her response was, “I think it is locked up for the night, but I can try.” A few minutes later she returned with a small plastic cup containing little shreds of cheese that looked more like mozzarella than grated Parmesan.
At that point, because we clearly felt as though the restaurant was trying to close around us, I mentioned that perhaps we should order dessert and coffee immediately. She took the order without hesitation.
After I had eaten only about half of my entrée and the table was cleared, the coffee and dessert arrived. The tiramisu was the one genuinely enjoyable part of the entire meal. The coffee, however, tasted stale and reheated.
What bothered me most wasn’t simply that we arrived later in the evening. I specifically asked when the kitchen closed before agreeing to be seated. If a restaurant no longer wants to prepare and serve a quality meal at 9:45, there is absolutely nothing wrong with politely telling customers that the kitchen is effectively finished for the evening. I would have respected that and happily found somewhere else.
What isn’t acceptable is seating paying customers while making them feel rushed and then serving food that does not reflect the quality they are paying for.
A first date should be an enjoyable experience, and instead I spent much of the meal wondering why we had been seated at all.
The tiramisu was good. Unfortunately, that was the only positive part of the meal. Based on this experience, I would not return to this BRIO location.