Papa Johns Pizza

Reviews

• TL

  thomas lish

  Jun 28, 2026
  4.0
  Consistent and inexpensive pizza. Always quick to fulfill our order.
• TP

  Tripp Philipenko

  Jun 17, 2026
  5.0
  Had an amazing experience at Papa John’s! The staff was super friendly and went above and beyond by giving me a VIP card. The pizza was fresh, hot, and tasted great. Really appreciate the awesome customer service and kindness. I’ll definitely be coming back for more. Highly recommend this location!
• TT

  T

  May 26, 2026
  1.0
  I had a truly terrible experience with a pickup order at this location. I ordered one pizza, breadsticks, a 2-liter soda, and paid extra for additional sauce with my pickup order. The soda was handed to me in a bag, so I had no reason to think the order was incorrect until I got home. When I opened the bottle, I immediately checked the label and realized I had been given a regular Pepsi instead of Pepsi Zero. Yes, I “cracked” the bottle, but only because that is when I discovered their mistake. Not a single sip was taken. As a diabetic, this is not a minor inconvenience, it is a legitimate health concern. I drove all the way back to the store to have the soda issue corrected. One employee seemed to understand and was willing to help, but then passed me off to a supervisor who told me that because I had opened the bottle, they could not provide the soda I had originally paid for, but I was welcome to purchase a replacement. Why would I pay for their mistake? If I were going to be forced to buy another soda, I certainly would not have paid restaurant markup for it. I could have gone to Publix and bought the same thing for a fraction of the price. What made this worse was the supervisor’s attitude. Rather than showing any empathy or professionalism, they were rude, condescending, and made me feel as though I was trying to scam the store, as if I had simply changed my mind about the flavor after getting home and decided to drive all the way back just to ask for a different one. That is completely absurd. To make matters even more concerning, when I initially picked up my order, I witnessed another customer come in, leave, then return asking if he could “trade” the dipping sauce inside his pizza box for a different flavor. The employee happily took it back and exchanged it. So apparently returned food items can be handled and swapped when convenient, but correcting an incorrect 2-liter soda caused entirely by the store is somehow impossible? That inconsistency raises serious food safety concerns. Watching returned food items be handled that way was deeply concerning. To add insult to injury, I also realized later that the extra sauce I had paid for was missing entirely. After what I witnessed earlier, maybe I lucked out being shortchanged. Between giving me the wrong drink despite the medical implications, forgetting items I paid for, refusing to correct their own mistake, and the rude, dismissive treatment from management, this experience completely turned me off from this location. I will be taking my business elsewhere and escalating this experience accordingly.
• JM

  Joseph Monkofsky

  May 25, 2026
  2.0
  $15 for a personal cheese pizza might be acceptable for a gourmet dine-in Neapolitan restaurant, but not at a major chain pizza shop.
• RE

  Rob E.

  May 18, 2026
  4.0
  Fairly friendly. I feel the new employee was a bit stressed, and as I observed, she was in need of help from her trainer. I waited 15 minutes for my online order that was sitting on the ready counter the whole time I was there. I was very nice about everything and tried my best to understand their situation, but they overlooked my order at least 3 to 4 times. Once we got the order and brought it home, it was cold, cold. It was unsettling, and let's just say, stay away when they are completely busy, because their assembly line isn't organized at all. I recommend a trainer come in and restructure the way they operate. Otherwise, everyone is nice, the food could be better, and I shouldn't have had to take cold food. It was a situation where you were already frustrated, and it was packed in there. People who ordered in person were receiving food before me.

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