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McDonald's

3.2
(2,726 reviews)

Business Details

121 N Tyndall Pkwy, Panama City, FL
32404, United States
(850) 785-8097
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
121 N Tyndall Pkwy, Panama City, FL
32404, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 121 N Tyndall Pkwy in Panama City, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
2,726 reviews
5 stars
768
4 stars
506
3 stars
512
2 stars
266
1 star
674
  • SS
    Southern Squatch
    5 days ago
    1.0
    Suppose you are pulling into this location’s drive thru line for a mobile order pickup. Here’s how it went for me as an example… Me: *pulls up to left order stall with both empty with my mobile code ready* Still me: *waits a bit* Other car: *pulls up to right side order stall* Store employee(to car that just pulled up after me: “Hi, welcome to Costa Family McDonalds, will be using your mobile app today?” Other car: *spends a couple of minutes placing a fairly complex order* Employee(to me after finishing taking the order): <greeting> Me: “Can you go ahead and just cancel my order now? I’ve waited way too long to just give you a few letters and digits” Also me: *Drives to McDonald’s behind the Publix on 231 and actually gets prompt service when arriving* Thanks for coming to my TedTalk or whatever.
  • AR
    Annysam Roman
    Jul 1, 2026
    1.0
    Very disappointed. Make a curbside order. But they make me come inside. I come inside the younglady at the first window working today hands me my bag. When I ask for my drinks, she hands me 2 cups and says you can make your drinks and we are out of coke. Wow not even a drink carrier. Fries old and stale. But I get it the whole staff and what looks to be the shift lead were to busy laughing dancing. Terrible customer service. Food was slapped together. Bad all around. When the store manager is here this place runs smooth. Let's add that when I get home, the sprite was soda water. So no coke or sprite. No signs on the machine, and the Dr pepper was watered down so I guess that was also running out.
  • BS
    Brandi Smith
    Jun 28, 2026
    1.0
    Recieved wrong order, missing items, was told the extra big mac with only cheese and mac sauce was an extra,no ice,all fountain drinks are flat, and very hot in there. This experience was absolutely terrible. My husband and I will definitely never go back
  • LN
    Laura Nelson
    Jun 19, 2026
    2.0
    I’ve gone multiple times hoping it would get better, but it only gets worse. If you go inside it will be 30+ minutes for a cold meal with a melted shake. I asked for a remake on a shake and it took two tries and two different employees to make a shake, argued with each other through the drive through window like it’s funny. Is there ever a sober responsible adult behind the counter?
  • TL
    Tris Ligons
    Jun 2, 2026
    3.0
    I go here every morning for my iced coffee before work. I won’t be at this location anymore. I pull up to the speaker (first car to pull up to either speaker at 6:30 in the morning) and order my usual. A large sugar-free iced coffee. I use a code so they know me by name. I order my coffee at this location 4-5/7 days a week. It’s the usual employee on the speaker. After I state my coffee order, the employee on the speaker never responds. 10 seconds go by…. Then 20… then 30 seconds which felt like an eternity of silence… so I pulled forward. There was a car at the payment window in front of me so I wait patiently. At this point the employee at the window is sticking his head out, trying to break his neck to look at me. He continues doing this, it made me feel awkward. So I pretended to stare at my phone, change the radio, etc because it felt awkward him hanging out the window looking at me today. I’m a regular, I know who he is and he knew who I was. When the car in front of me moves forward enough to let me scoot up to the payment window, the McDonald’s worker says to me in a harsh tone, calls me by name (he knows it from my daily app) and then proceeds to scold me about how I should have never pulled forward without his confirmation of my order. I should have waited until he asked “is that all I ca get you today,” or “does this order look correct on the screen?” And continues on scolding me about his his screen is still locked to my order because he didn’t know what exactly I wanted and he’s going to get yelled at because there’s a line of cars piling at the speaker because of me. He was busy dealing with the customer at the window first. Stunned, I apologize meekly and drive forward to get what would be the last large sugar-free iced coffee I will ever purchase from this location. Just because I’m a regular shouldn’t give this employee the comfortability or confidence to talk to me whichever way he wants, speak to me in whichever tone he wants, call me out by my personal name and scold me because he left me silent on the speaker. Just as easy, he could have sent the order back for the sugar-free iced coffee and then confirmed at the window if that’s all I wanted today. Which 9/10 times I go through there on a daily basis, that is all I order. There were so many different and professional ways that could’ve been handled instead of the way it was. I have works in the food industry and customer service for over 15 years myself and I would never treat a customer in the way he treated me this morning. Things happen, not every morning or order goes perfectly but what we DONT DO McDonald’s is scold and place blame on the customer when there are areas in which you can improve on yourself. (Not letting a customer sit 30+ seconds silent on the speaker after completion of order) and improvement in overall customer service. Because of the actions of this employee at this location, I will no longer support McDonald’s St. Andrew’s but will continue getting my coffee at a different location instead.

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