This place is always great amazing customer service everytime I come and eat here but I was here around the time the person in the review Beyond Blessed came and the whole entire thing is a lie the manager did not throw the receipt or hit that customer . The lady actually threw a book at the manager and started calling her big and called a little girl the B word and the little girl is actually a minor . There should be police involved for threats towards employees and this is actually her second time threatening the little girl . I hope she see’s this and mentions her name . This place is great and full of nice employeees there is actual evidence of the whole scene . I’m pretty sure she is actually from another mcdonalds location
BB
Beyond Blessed
2 days ago
Just went here for them to pass me ice cold food when I asked for the food to be remade hot they left me sitting at the window for over 20 minutes until I went inside and asked for a refund , one of the crew said something very disrespectful and the manager who came and gave me the refund threw my receipt at me. This is not her first second or third time being disrespectful towards me when I come there. I told her I will be escalating this to her district manager and I will be seeking legal action for a hostile environment for a customer. I don’t want no automatic response from this I need somebody to contact me as this lady should not be working in this industry if she don’t know how to handle food or customer service. The store was a complete disaster nasty and disgusting, lobby just horrible , for this to be a rebuilt new store the people that is there only care about getting a check no customer service experience or care. I will be contacting corporate, I want a call back from her district manager and I will be calling a lawyer for her throwing things at me because I asked for my money back. I should of called the police to press charges because she hit me with that receipt
I am extremely disappointed with the wwas treated while ordering food at this McDonald’s location. The employee I was speaking with, who I later learned was a manager, her name is Torri spoke to me in a rude, disrespectful, and unnecessarily aggressive manner in front of other customers.
I calmly told her, “Please don’t talk to me like that,” and explained that the way she was speaking to a customer was inappropriate. Instead of correcting her behavior, she became even more boisterous, started shouting, and said that she “doesn’t care.”
This is especially concerning because she is supposed to be a manager and should be setting an example for the other employees. A manager should know how to communicate professionally with customers, even when there is a disagreement or a busy situation.
McDonald’s needs to address this behavior and make sure its managers and employees are properly trained in customer service and professionalism. Based on what I witnessed and personally experienced, this individual’s behavior was not appropriate for someone in a management position. Other customers and employees were present and could clearly see and hear how she behaved.
I am asking management to take this complaint seriously and review what happened at this location.
VJ
Veronica Jimenez
Aug 22, 2026
Nasty restaurant, poor customer service. Order is always messed up and it takes forever for them to fix your issue and forever for them to bring out curbside orders. The lobby was backed up and I stood there for more than 10 minutes with 3 employees walking by not even bothering to ask if I had been helped.
CD
Connie Daniel
Aug 19, 2026
Horrible place unfortunately. They admittedly used “dirty oil” and expect you to keep your burnt, smelly, gray food because “maintenance has to change the oil, we can’t.” Gross! never gets the order right and the only people working there are teenagers. I’m sorry but this establishment is terrible. I NEVER complain but this needs to be known. Yes it’s always packed. But consider this, vultures surround road kill …giving the impression of awe. Don’t be fooled. The environment, the food, the people…. Ew!