Häagen-Dazs

Reviews

• RS

  Ran Shirdan

  Jul 20, 2026
  5.0
  Not a sweets person (my spouse is), not a mass-production person, and not a food court person; but Thonnadi was lovely, warm and helpful. She turned a, "Whatever, sure, we'll try this;" into a "We'll absolutely return" experience. Her recommendations and kindly demeanor highlighted this experience; while the mango sorbet, in all its fresher, mildly tarter glory outshined all the ice creams. Clean tasting; you can sense and appreciate the absence of chemicals and excess carcinogens.
• KO

  Kye Ortega

  Jul 19, 2026
  1.0
  Came in for BOGO sundae series. A minute later, all ice cream melted. Even I would know not to pour the hot fudge into the ice cream. Not worth it even for a BOGO. Whipped cream looks like whacked cream.
• PP

  PEACEFUL

  Jul 1, 2026
  2.0
  I would like to speak to the owner, I’ve been visiting this location for countless years! I’ve been reluctant to give a Review because I was really looking for a positive change my last recent 5 visits have been terrible The customer service from the night shift is beyond the level of poor! Employee so aggravated with helping customers! She’s literally rolling her eyes. Barely answering questions & not consistent with taking the orders, 15 mins before closing she says ok all you can order is what you see here! The level of disrespect is disturbing & disgusting., I spend at least $65 dollars a week at this location & this staff member is bothered by the fact I order banana slips & she doesn’t want to be bothered making them, Even my minor kids pick up on her disrespect! Then she whispers to her coworkers & have those that work under her being nonchalant and rude! I’m just over this behavior it’s so unfortunate this is the only Häagen-Dazs ice cream shop in the PAlm Beach Gardens mall! I really would like to know the company policy on Rendering services 20 minutes prior to closing. This employee by far has the worst attitude!! No customer service skills & feels Entitled, due to the duration of the time she’s been at location! She needs To be retrained! Owner please contact me! I have been a loyal Customer for countless years, me and my family and my friends and my business partners! Her name tag isn’t visible & it reads a slang as a name so I can’t properly list her name! She was there closing on 6:30/2026 7:44pm Approximately! kindness goes a long way!! & this location has gotten out of hand with the behavior.
• CA

  Carolina Ascacivar

  Jun 9, 2026
  5.0
  The ice cream are delicious, not too sweet, good for talking with friends. Good service too.