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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Palm Bay, FL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1038 Malabar Road Southeast for the ultimate SONIC experience!
Not sure what is going on at this location. I love sonic but nobody ever seems to know what is going on in this location. Sat at the drive thru Window just to be handed 4 grilled cheeses when I ordered 2 milkshakes. And whoever is working the speaker is rude and impatient and kept interrupting me when I was trying to give them my order. It was enough to make me never want to come back here. Which sucks because I love the food
GG
Geezer
Aug 8, 2026
2.0
We did not do take out, order lunch or spend cent one here today.
Its not really fast food if you have wait for and extended period of time. I do enjoy chili dogs and a slush from Sonic but I refuse to waiting in line for more than 15 minutes. Ridiculous.
This location seems to be chronically slow. We watched 3 customers leave in disgust and we soon followed. Thats three unhappy and hungry customers that they lost today.
Today the speakers and microphone at the drive thru were not working. We sat at there for 10 minutes before a customer informed us that the speakers weren't working. I guess it was too much effort to maybe put up a sign or something.
If this place is okay with losing business to DQ or Wawa, good luck with that.
JO
Jalena Owens
Aug 7, 2026
1.0
I ordered online just to get there and seemed to have been workers not working I waited at the pick and even went through the drive thru and no reply I go to the window they open my order not ready was told they where making my order ok expecting fresh food I received stale old tater tots a half cooked sloppy double cheeseburger with way to much mayo and onions also ordered a bacon smasher absolutely no bacon and way to much mayo and onions both my drinks had no ice and the worker seemed to be in a rush this place needs new management and staff that’s clean and want to work this my second time visiting this place and the food was bad quality and gave me food poisoning will be reporting to the health department there’s no way this place is pass inspection and to try and call is pointless because nobody answers the phone
SR
Sean Ryan
Aug 5, 2026
1.0
I hate leaving bad reviews, but this has to be the least efficient sonic in the US. It’s always an exceptionally long wait in the drive thru, You order ahead in the mobile app, but it still takes forever to get your food. Not sure if this location is franchised or corporately owned, but someone needs to be aware of how often people are just leaving the drive thru due to the wait times. If I want to wait this long for food then I’ll go sit down at a restaurant somewhere. I won’t be coming back to this location.
EW
Emilee Winston
Jul 17, 2026
1.0
This has been the most ridiculous experience. I have been doing to sonic for years and you all lost a customer and more. The day I went to sonic with a bunch of friends in July 3rd they said my card didn’t go through so I needed to pay with another card. Of course I did. The amount was 75.02. While waiting for our food it took longer than normal. Someone in the car behind us got there food before us all. Being understanding we had a LARGE order! So we get the food and get home and it’s missing onion rings, a burger, and a chili cheese dog. We go back to the drive through because the food was forgotten. Of course being nice and understanding we wait, deal with peoples bad attitudes and try to be polite. When handing the food we drive away realizing that it wasn’t a chili cheese dog. At that point we went home and gave up! Two days later I check my bank statement and I am now charged twice. For fast food $150.02! I could have gone anywhere!!! When going into to confront the manager on duty gives me his personal phone number to help me! He is kind as can be! Tells me if the charge doesn’t go away he will give me cash back. Days go by and the charge is still there! So I text him he tells me he will give me the cash. Then next thing I know I’m getting texts that his boss wants me to call the corporate line that kept transferring me couldn’t help me and told me for each back out the the store. So I do! This nice manager is trying to help as his boss tells him to tell me to dispute it with my bank! It’s not fraud! You owe me the money back. I can show you the charges and I have proof! Just like you would need to go after someone in court! I have the proof and it’s still not enough! It’s not even about the money it’s about the morals now of this company and the owner who won’t right his wrongs! This right here!! Is how businesses end up going out of business or being on the news for being sued! I have now been dealing with this since July 4th. So so so wrong! And I am not putting shame on this manger he is great! He is just doing what is told! But his freaking boss is a HORRIBLE!!!
Editing This Post:
Today is July 26th. And this still hasn’t been taken care of. Nobody has been in contact with me. I went through the drive through to have this dealt with today and this assistant manager had no knowledge of this incident and told me I had to come back to see the manger at night.
If this is not resolved by this week I will be taking this issue to the court house. No judge will be happy that a corporate company has stolen money from a single mom with four kids!
My patients has run out. You either give me my money back or my word is my bond and I will see you all in court! Also have fun paying all the attorney fees!
Editing post again:
Came back to see the manager. They will not give me my money back. He will not call the owner to deal with this.
To the owner who commented on this post saying he was going to resolve this and soon as possible and we take our guest financial security seriously! No you don’t!!! You think you’re invincible and above paying customers back and are above the law. A police report will be made! And court is where we are headed!!! I love businesses that have zero morals and take no accountability for their mistakes! See you all soon!
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