Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago.
Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls.
At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
The absolute worst location. Avoid at all costs. Staff is barely competent.
YP
Yusniel Perez
6 days ago
1.0
The service here is absolutely terrible. They consistently miss items, overcook or undercook food. I recently ordered some cheesy yucca bites, but they were missing from my order. I went back and waited about seven minutes for them to fry them in my car, only to find that they were still frozen inside when I took a bite out of them when I got home.
RJ
Richard Jones
May 13, 2026
5.0
Feels like going over to my mother's house for home cooked chicken and pork!
SR
Steven Roseman
May 7, 2026
1.0
I do not know how they stay in business. Everybody's attitude was awful. Accept the young guy running the. Register flow didn't care Throwing the food around if I was the owner, I would fire every one of them, except the cashier, it's a wonder that place stays open
MS
Mason Serrano
May 7, 2026
1.0
I ordered yuca fries at 12:17pm I received them at 12:49 . Not fresh dry Luke warm . Extremely angry over this whole ordeal
What are the opening hours for Pollo Tropical in Orlando?
Pollo Tropical is open daily from 10:30 AM to 11:00 PM.
Does Pollo Tropical offer delivery services?
Yes, Pollo Tropical offers delivery every day from 10:30 AM to 11:30 PM. You can order online through their delivery page.
What types of payment does Pollo Tropical accept?
Pollo Tropical accepts American Express, Discover, MasterCard, Visa, debit cards, mobile NFC payments, and credit cards. Cash-only payments are not required.
Does Pollo Tropical have vegetarian and children's menu options?
Yes, Pollo Tropical serves vegetarian dishes and has a children's menu available.
Is Pollo Tropical wheelchair accessible?
Yes, Pollo Tropical has wheelchair accessible entrances, parking, seating, and restrooms.
Can I dine in or order takeout at Pollo Tropical?
Yes, Pollo Tropical offers dine-in seating including outdoor seats, as well as takeout and delivery options with curbside pickup available.
Does Pollo Tropical have catering services?
Yes, Pollo Tropical offers catering services for events and gatherings.
What are some nearby places to Pollo Tropical that I might visit?
Nearby places include KeyMe Locksmiths for locksmith services, Denny's for breakfast and brunch, and Smashburger for additional fast food options.
Is there convenient parking available near Pollo Tropical?
Yes, Pollo Tropical provides free parking lots that are wheelchair accessible for customer convenience.
If I'm visiting Pollo Tropical, what nearby attractions or services might I find useful?
You can visit Jenny Craig Weight Loss Center for health and medical services, or try Adventures in Florida for canoe and kayak rentals and amusement park activities.
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