Pizza Hut - Closed

Reviews

• KW

  Kenny Welsh

  Sep 25, 2024
  1.0
  Really upset, the employees are not informed on cancellation and money returns. I ordered the pizza to this Pizza Hut when I meant to ordered it from another one. I called and asked if the money would come back right away if I canceled it or if it would take longer than a day. The employee in the phone told me the money would be refunded back immediately. I call back 30 minutes later and a manager is telling me that it doesn’t process til the end of a business day and takes at least 24 hours. If I’d know I would’ve taken the L and driven out there for the pizza instead of canceling it to replace at another location because this was all I could afford for food for my loved ones today. If you don’t educate your employees about cancellation of orders and how/when the money is transferred back, at least tell them not to make up something or grab a manager who knows. This has really torn up my day and now I’m left trying to feed people with no money to do so.
• TC

  T. Cadet

  Jul 11, 2023
  3.0
  Customer service is always good. Very friendly and cordial. Normally never had an issue before except with my most recent where the both medium pizzas I ordered were a bit over cooked. The cheese was a little harder than usual. But due to my overall experience. As I've ordered pizza at this location for the past 3yrs. This one incident won't stop me from continuing to using their services.
• JY

  Judy “Beca” York

  Nov 27, 2022
  5.0
  Will do again
• MD

  Mariam DB

  Dec 19, 2021
  5.0
  Excellent
• SS

  savage

  Feb 29, 2020
  5.0
  Yummmmmm

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