Pizza Hut

Reviews

• SL

  Steven L

  May 11, 2026
  1.0
  What a PATHETIC excuse for a Pizza Hut. I placed an order at 10:30 Saturday night for it to be delivered to my hotel. An hour wait? Fine. It’s Orlando on a Saturday, not a problem. The problem is that it should NOT take an hour and an additional 45 minutes to make the food and give it to the driver. The only number that was going up was the arrival time. (The driver was great, it wasn’t his fault; and the pizza was hot. Kudos to him.) Also want to give a heads up and absolute SHAME to the “call center” I was directed to. You are calling a local number. You should NEVER be directed to a call center on the other side of the planet or wherever they are. I wish I remembered her name, because the woman was absolutely nasty and hung up on me. She was the utmost pathetic customer service rep. She needs to lose her job immediately! I will be using a different location that caters to customers, and of course one that answers a telephone and doesn’t kick you over to a random call center for local business. Shame and disgust, call center. You failed!
• AK

  anjan khatri

  May 8, 2026
  1.0
  It takes forever to get your order ready. I think they prepare the order once you are onsite to pickup. I stayed at hotel next to the restaurant and i ordered from the app and it takes around 1 hr to pickup the order and restaurant was not busy, it was around 11:30 pm. ‘Foods are great though but service are not.
• OF

  Ohna Fagan

  May 3, 2026
  1.0
  Just dont. Pizza was absolutely disguisting. Undercooked & rubbery. Oh and the little girl at the register tried to not give me my change because she doesnt know how to count. I wasn't even mad at her but like the manager was just standing there not helping at all.
• JB

  Juicy Boozy

  May 3, 2026
  2.0
  Really slow service. The atmosphere is decently nice inside the store. However the speed is godly slow I ordered nearly half a hour waiting and driving around for minutes until the status told me it was ready. It was in fact not ready, many people came in and grabbed their food first after me as I was already waiting inside the store. Should definitely hire more people to work inside the kitchen to meet demand or fix the system or accurately let customers know their food is ready instead of having to wait inside the lobby for a total of an hour.
• JH

  Jamie Harper

  May 3, 2026
  1.0
  Ruined our evening and a birthday meal experience. More focused on telephone orders. Drinks took ages to come out and we were the only table currently eating in. No communication so when they ran out of ingredients to make certain pizzas our table had staggered food brought out as we had to change order. To top it off the melt alternative I had as they couldn’t make what I wanted was very disappointing. We wished we went next door to kfc!