Quick service, bit odd waiting for table food. Parking easy, access easy. Food ok but not special.
Horrible customer service! A few weeks ago, my delivery order arrived missing the Agave Lemonade I paid for. Today, I decided to give them another chance and called ahead to ask if they could make it up to me by adding the drink to my new order. Instead of trying to help, the female employee who answered rudely snapped that they had no record of my past order. She didn't even try to investigate or fix their mistake. Her dismissive and hostile tone was incredibly unprofessional. Absolutely terrible experience,
NK
Nour Al Khatib
Jun 20, 2026
Today, I ordered two Garden Avo & Egg White Sandwiches, both were inappropriately small in size and content, very unsatisfactory. The sandwich supposed to contain Avocado, tomatoes, spinach, and melted white cheddar cheese, but both were came without all these ingredients & it contained just egg white !!?? I’m a very loyal customer of Panera Bread & I was very disappointed by my experience today.
IA
Iftikhar Azouzi
Jun 19, 2026
I was disappointed with my recent experience at Panera Bread. The restaurant was clean and the food was good, which I appreciated. However, the customer service was unacceptable.
The employee who assisted me, Alicia, was rude, unprofessional, and seemed annoyed throughout the interaction. She spoke to me with an attitude, talked back when I asked a question, and handled my order in a disrespectful manner. As a paying customer, I expect to be treated with courtesy and respect.
A clean restaurant and good food are important, but customer service is equally important. I hope management addresses these issues and provides additional training to ensure customers have a more positive experience in the future.
JF
Jonathan Foulk
Jun 4, 2026
This is one of my favorite Panera Bread locations when visiting Orlando! The staff is always super friendly, welcoming, and helpful. The restaurant is consistently clean, well-maintained, and has a great atmosphere whether you’re stopping in for breakfast, lunch, or just a coffee break.
My biggest tip: use the Panera app and order ahead with Rapid Pick-Up. It’s incredibly convenient, saves time, and your order is usually ready when you arrive. The food is always fresh, and the service is consistently excellent.
If you’re in the area and looking for a reliable spot for a quick meal, coffee, or bakery treat, this location is definitely worth a visit. I’ll be back again on my next Orlando trip!