JM
Jo McKnight
Oct 25, 2026
Terrible service, terrible food, terrible management. I heard the girl on headset personal conversation at the drive through speaker. She using definitely using perfanity. Got to the window to pick up my order which I placed online only to have all the food thrown in the smallest bag. I had two breakfast meals and 5 hash browns. All in the smallest bag. I paid and ordered online. Literally the only thing they had to do was bag the food and it was still done incorrectly. This place needs to be shut down. I've had many terrible experiences with restaurant. Not to mention tried to call the 1800 to complain the operator hung up on me. A complete joke.
JS
James Saint
Oct 25, 2026
This place is so ghetto and trash so I stop buy to get a mcChicken the young lady who took my order at the register was the same one who made my food using the same gloves she was wearing at the register smfh I didn’t take it someone else had to remake it for me. And this why I dont eat outside often folks
EP
Edwin D Pantoja
Oct 20, 2026
Today, October 20, at approximately 4:30 PM, I placed a mobile order because I was running late for work. When I arrived at the drive-thru, I was instructed to proceed directly to window 2. The employee at window 2 handed me my drink and told me to move to window 3.
After waiting for more than 15 minutes, I decided to return to window 2 to ask about my order. To my surprise, my food was already there. When I asked the employee why I had been left waiting when my food was ready, she rudely closed the window and walked away, leaving me talking to myself.
This type of behavior is unacceptable in customer service. Delays and mistakes can happen, but basic courtesy, communication, and respect should always be expected. Closing a window in a customer’s face instead of providing an explanation is unprofessional and reflects poorly on the customer experience.
I would like to recognize Maria, the manager, who was great. This was not her fault, and I appreciate her professionalism. However, an employee’s behavior can significantly impact a customer’s perception of the entire restaurant.
I hope management reviews what happened at the drive-thru, specifically at window 2, around 4:30 PM today, and addresses this matter appropriately. Customers deserve to be treated with respect, even during busy hours.
KD
Kelley Denicola
Oct 14, 2026
No matter what I order here in the drive thru, I'm constantly told to pull up and park and wait (usually 5+ minutes) for my food. I've ordered a side a fries and been asked to pull up?! They have some of the worse time management in terms of getting any order out through the actual drive thru window. Im starting to wonder why they even have a drive thru to begin with.
Had a really positive experience here this morning. My fiancé and I had an issue with our mobile order, and Syriah was incredibly kind and helpful in getting everything taken care of for us. She was patient, friendly, and made what could have been a frustrating situation much easier. I really appreciated how she treated us and wanted to make sure she got a shoutout. Thank you, Syriah! :)