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McDonald's

3.3
(1,783 reviews)

Business Details

12300 Lake Underhill Rd, Orlando, FL
32828, United States
(407) 382-4490
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12300 Lake Underhill Rd, Orlando, FL
32828, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 12300 Lake Underhill Rd in Orlando, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.3
1,783 reviews
5 stars
687
4 stars
287
3 stars
210
2 stars
146
1 star
453
  • AG
    Anita Gonzalez
    1 day ago
    1.0
    My experience this morning at the Waterford Lakes location has to be worst ever. My party of only two had to wait over 30 minutes for 2 biscuit breakfast combos (NO special request). I decided to approach the counter to ask about the long wait, which was also a wait before finally being acknowledged by a male associate. There was a female associate helping drive-through , who because of the attire I believe is a supervisor who looked my way but did not acknowledged me in any way. She did shouted in spanish that the front had a customer waiting. The wait continued, I finally received two sandwiches, missing drinks and hash browns. By the time I received my complete order everything was cold. This same supervisor was using profanity in spanish, telling her associates to work faster. I will definitely not be returning to this location. The only positive was the associate cleaning tables who approach us and apologized about the wait.
  • MM
    Marie
    1 day ago
    2.0
    I have gone several times when they are out of soft drinks. This morning ordered and after I had paid was told no soft drinks. Had to take coffee. Quality issues. The coffee was terrible. And a sandwich was cold.
  • MK
    Michael Knight
    Aug 2, 2026
    1.0
    ..I didnt eat there. Took my daughter and nephew there..sorry, but I dont eat that stuff.😐 the 1 start is my personal view of McDonald's
  • MW
    Michael Wells
    Jul 28, 2026
    1.0
    This McDonald's is convenient since its right off 408 but always hit or miss. Today will be the last time I go there. Placed a mobile order for breakfast. Sat in drive thru for 10 minutes, no one answered, there was only 3 cars ahead of me. Changes my order to inside, went inside, no customers inside. Stood at the counter for another 5 minutes as multiple employees made eye contact with me and ignored me. Finally someone, I assume the manager, came to me but she seemed very irritated. Told her I changed my order to inside, was told okay. Waited another 15 minutes for my food. Got home. Two of my sandwiches were burnt. Wanted to try the brown butter chicken sandwich, got brown butter bacon sandwich, and it was ice cold. My two macchiatos were supposed to be iced, no ice in either and they tasted burnt and like regular coffee. Just go to Chick-fil-A up the road instead.
  • SO
    Steven O'Donnell
    Jul 11, 2026
    1.0
    Went to this site today. No water in men's bathroom pre/post meal. Informed manager and said he would call maintenance. After 1 hour problem was not resolved. I informed manager again an he said wash my hands at home. Unacceptable response ! Owner should be concerned. Next time I think about McDonald's I'm going somewhere else or fasting. Very unsanitary conditions. Manager seemed totally overwhelmed and short staffed. This store Caters to drive thru. Wish I could give less than 1 star

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