NM
Naiomi Motilall
Oct 30, 2026
This McDonald is horrible, unprofessional , and u am always missing items from my order,
1, my food is always made wrong ,
Always missing 2 to 3 items from my order,
2 , every single Fridays they have underage kids hanging around the entire McDonald’s riding bikes unsafe standing in the driveways, unsafely, cursing, and yelling all the time , and the managers don’t do anything about it at all 3, every manager there is unprofessional and I do not understand why they are manager to begin with especially the one from today: calling herself general manager ,
I order my food on Thursday afternoon and specifically order the monopoly games food so I can play the The game and try to win a reward as everybody is doing ,
Came home to fine out there was no Game peace on any of my orders,
The order was 20 mcChicken’s three medium fries, a quarter pounder meal , thats at least 4 game peace Is missing,
Call the same day of to speak to the manager explain what happened to Jarriel the manager , and he side come back we will give you the missing pieces no problem , I asked him specifically Was he gonna be there on Friday afternoon? He said yes.
Get there Friday afternoon, saw the manager, I side excuse me I need to speak to the manager, she looked at me and walked away. Send me a normal Employee to ask me how she could help me. Why would you do that?
I told the girl no I need to speak to a manager. She finally decided to come and ask me how she could help me I told her what was happening and that I spoke to the manager named Jarriel , is he her Here She said no, but I am the general manager. How can I help you? I told her I was missing the monopoly pieces and that Jarriel told me to come and get it today ,
She’s gonna turn and tell me will we are running out of the monopoly pieces and we don’t have enough to give away. That’s why you didn’t get any yesterday so if that’s the case, why don’t you tell your Customer that you guys don’t have anymore and you’re not playing the game, tell the customers spend their money on something you don’t have to offer. And then to top it off, she’s making it seem like I am begging for the pieces. Let me tell you something I paid for it. It is only fair that I get what I paid for.
I don’t know how she the General Manager with that attitude , to customers service she cannot provide a proper customer service going back to the kitchen there talking in Spanish like I cannot hear her or understand what she’s saying very unprofessional , and and rude ,
you guys need better Managers , better staff, and a better environment , because having all those young kids, there is unsafe somebody will get hurt