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Dunkin' Zero
Brand Certified

Dunkin'

2.9
(467 reviews)

Business Details

3011 Cathy St, Orlando, FL
32839, United States
(407) 985-5924
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Orlando, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3011 Cathy St, Orlando, FL
32839, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 3011 Cathy St in Orlando, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

2.9
467 reviews
5 stars
168
4 stars
51
3 stars
22
2 stars
22
1 star
204
  • JF
    Jeanette F.
    Oct 5, 2026
    1.0
    Tall guy made it a point to actively ignore me while I waited for my online order. Had an issue with him before. No acknowledgement whatsoever. He walked right past the counter twice while I waited. Im not a small woman by any means so i know he saw me. The lady server helped me get my online order which only took her only 4 seconds. So my order was ready, it just wasnt put on the mobile order tray. I wish i got her name, she was very polite. Guy was very rude to me a about a week ago as well. I ordered a frozen coffee and sandwich(got an incorrect order which seems to happen often frim the reviews ive read). I waited and stated to him that i had coffee too. He was silent and didnt communicate it wasn't ready, he angrily stated he was working it. It wasn't my intent to make him feel rushed. I get your busy, I just wanted more communication. Aparrently rudeness is just his attitude. Still no need to get angry when you were the one not communicating. I won't be giving this location any more business. Its just too much rudeness from that one guy for me. Im not a rude person so it's very disheartening when I experience it.
  • DS
    D'Andre Weaver, Sr.
    Sep 19, 2026
    3.0
    Average store, fast on the order, average on the food.
  • RF
    Randy Fairchild
    Aug 22, 2026
    1.0
    Cafe machine broken. Went to starbucks.
  • TP
    Tai Phillip
    Aug 13, 2026
    1.0
    If I could do zero stars, I definitely would have Do Not go to this location. The staff is so unprofessional and so rude. I got out of drive-through because the lady refused to take my order correctly and when I went inside and asked for the store manager, the worker had the nerve to tell me you can come back here tomorrow to talk to the manager when I asked for the phone number he told me no they don’t have a phone and when I asked for the number to corporate, he told me look it up for myself. I go to Dunkin at least three times a week and I have never received this service that I received at this location. Definitely will never go back and recommend no one else goes here either. UPDATE…… After that horrible service, I drove to the Dunkin on Kirkman and west colonial Dr. not only did I get exactly what I wanted to order but got the best customer service as I always do at that location. I don’t know why I didn’t go there in the first place, but I will never ever go back to this location on John Young and I will make sure I tell everyone I know not to ever go and spend penny in that horrible place‼️
  • JT
    Johnike Torres
    Aug 1, 2026
    1.0
    So I just moved to the neighborhood about a month and a half ago from NYC .. I have came to this location about 3-4 times … I myself work and have working in multiple restaurant as general manager for over 15 years and still am in the same industry and although I am understanding of the wait time due to how busy the location get. This doesn’t excuse how every time that I have came to this location the manger is really rude to her staff . Not only does she correct her staff in front of customers she does it loudly .. I am sure she is the manager due to the staff member expressing that as a manager she needs to correct him in private , which I agree 1000%.. super unprofessional and ungrateful of how hard her team is working she is Hispanic with a nose ring… I wouldn’t say I wouldn’t return because the staff is great and the food is always good but she isn’t someone I would say she is not good roll model to this industry. I feel sorry for her staff ..

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location on 3011 Cathy St, Orlando?

This Dunkin' location is open Monday to Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, delivery and curbside pickup services are available at this Dunkin' location.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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